Total CFPB complaints
118
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about GVA Holdings, LLC
Communication tactics
28 complaints
Attempts to collect debt not owed
14 complaints
Took or threatened to take negative or legal action
14 complaints
Cont'd attempts collect debt not owed
8 complaints
Taking/threatening an illegal action
5 complaints
Grade C · 61.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
GVA Holdings, LLC has accumulated 118 total CFPB complaints across 33 states, with 8 filed in the most recent 12 months against 110 historical complaints before that window. The trailing-12-month volume represents 6.8% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 7% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 33 states, led by California with 16 and Illinois with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places GVA Holdings, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
118
All-time across CCDB intake
Last 12 months
8
6.8% of total history
Stable →
States active
33
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
7%
After company response
Reputation grade
C
61.0/100 composite
How GVA Holdings, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 15 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Communication tactics | Called after sent written cease of comm | 8 |
| Attempts to collect debt not owed | Debt is not yours | 7 |
| Attempts to collect debt not owed | Debt was result of identity theft | 7 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 6 |
| Communication tactics | Threatened to take legal action | 5 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 4 |
The states where consumers have filed the most CFPB complaints against GVA Holdings, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 33 states with at least one filing
California
16 complaints
Illinois
10 complaints
Florida
9 complaints
Texas
8 complaints
Pennsylvania
6 complaints
North Carolina
5 complaints
Puerto Rico
5 complaints
Virginia
5 complaints
The most common issue consumers report about GVA Holdings, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 118 complaints filed with the CFPB.
Complaints against GVA Holdings, LLC have been stable. The company received 8 complaints in the last 12 months.
GVA Holdings, LLC has a reputation grade of C (score: 61.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
GVA Holdings, LLC has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.
GVA Holdings, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from California (16 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GVA Holdings, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |