This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 118 complaints

GVA Holdings, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about GVA Holdings, LLC

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 61.0/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about GVA Holdings, LLC?

GVA Holdings, LLC has accumulated 118 total CFPB complaints across 33 states, with 8 filed in the most recent 12 months against 110 historical complaints before that window. The trailing-12-month volume represents 6.8% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 7% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 33 states, led by California with 16 and Illinois with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places GVA Holdings, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

118

All-time across CCDB intake

Last 12 months

8

6.8% of total history

Stable →

States active

33

Distinct state filings

Timely response rate

92%

Within CFPB SLA window

Consumer disputes

7%

After company response

Reputation grade

C

61.0/100 composite

Response-quality profile

How GVA Holdings, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 92.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 13.8%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 58.9%

Share of US states + territories with at least one filed complaint against this collector.

How does GVA Holdings, LLC compare to its peers?

How does GVA Holdings, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
GVA Holdings, LLC National average
Complaints (last 12 mo)lower is better
8
22,938
250
Timely-response ratehigher is better
92%
100%
91%
Consumer-dispute ratelower is better
7%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2021-07 2026-03

Top Consumer Issues

Communication tactics28 (%)
Cont'd attempts collect debt not owed8 (%)
Attempts to collect debt not owed14 (%)
Took or threatened to take negative or legal action14 (%)
Taking/threatening an illegal action5 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 15
Cont'd attempts collect debt not owed Debt is not mine 8
Communication tactics Called after sent written cease of comm 8
Attempts to collect debt not owed Debt is not yours 7
Attempts to collect debt not owed Debt was result of identity theft 7
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 6
Communication tactics Threatened to take legal action 5
Taking/threatening an illegal action Threatened arrest/jail if do not pay 5
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 4
Took or threatened to take negative or legal action Threatened to sue you for very old debt 4

Where do complaints against GVA Holdings, LLC come from?

The states where consumers have filed the most CFPB complaints against GVA Holdings, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against GVA Holdings, LLC

Across 33 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against GVA Holdings, LLC?

The most common issue consumers report about GVA Holdings, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 118 complaints filed with the CFPB.

Are complaints against GVA Holdings, LLC increasing or decreasing?

Complaints against GVA Holdings, LLC have been stable. The company received 8 complaints in the last 12 months.

What is GVA Holdings, LLC's reputation grade?

GVA Holdings, LLC has a reputation grade of C (score: 61.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does GVA Holdings, LLC respond to consumer complaints?

GVA Holdings, LLC has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.

In how many states does GVA Holdings, LLC operate?

GVA Holdings, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from California (16 complaints).

What can I do if GVA Holdings, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GVA Holdings, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial