This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 526 complaints

Gurstel Law Firm, P.C. - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade D.

Complaints by issue type

What consumers report about Gurstel Law Firm, P.C.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.5/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Gurstel Law Firm, P.C. ranks ahead of 33% of the 5,283 collectors PlainCollector grades - 67% keep a cleaner CFPB record, on 526 all-time complaints and a 100% timely-response rate.

33rd pct
reputation rank of 5,283 graded collectors
526
CFPB complaints, all-time
100%
answered inside the CFPB window
125
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Gurstel Law Firm, P.C.?

Gurstel Law Firm, P.C. has accumulated 526 total CFPB complaints across 16 states, with 125 filed in the most recent 12 months against 401 historical complaints before that window. The trailing-12-month volume represents 23.8% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit". The company posts a 100% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 16 states, led by Arizona with 187 and Minnesota with 112. Normalized against the full CFPB collector database, the reputation score of 57.5/100 places Gurstel Law Firm, P.C. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

526

mid-volume (CCDB)

Last 12 months

125

23.8% of all-time complaints

Stable →

States active

16

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

D

57.5/100 composite

How does Gurstel Law Firm, P.C.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 33rd percentile higher than 33% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Gurstel Law Firm, P.C. versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 28.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Gurstel Law Firm, P.C. compare to its peers?

How does Gurstel Law Firm, P.C. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Gurstel Law Firm, P.C. National average
Complaints (last 12 mo)lower is better
125
184
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
18%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 143
Attempts to collect debt not owed - 137
Written notification about debt - 93
False statements or representation - 62
Communication tactics - 22
Cont'd attempts collect debt not owed - 18
Disclosure verification of debt - 18
Threatened to contact someone or share information improperly - 16
Taking/threatening an illegal action - 10
Improper contact or sharing of info - 4

Where do complaints against Gurstel Law Firm, P.C. come from?

Gurstel Law Firm, P.C.'s own per-state count, not a national baseline.

Top states by complaints against Gurstel Law Firm, P.C.

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Gurstel Law Firm, P.C. contacts you

A grade of D signals how Gurstel Law Firm, P.C.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Gurstel Law Firm, P.C. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Gurstel Law Firm, P.C. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Gurstel Law Firm, P.C.? ▼

The most common issue consumers report about Gurstel Law Firm, P.C. is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 526 complaints filed with the CFPB.

Are complaints against Gurstel Law Firm, P.C. increasing or decreasing? ▼

Complaints against Gurstel Law Firm, P.C. have been stable. The company received 125 complaints in the last 12 months.

What is Gurstel Law Firm, P.C.'s reputation grade? ▼

Gurstel Law Firm, P.C. has a reputation grade of D (score: 57.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Gurstel Law Firm, P.C. respond to consumer complaints? ▼

Gurstel Law Firm, P.C. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Gurstel Law Firm, P.C. operate? ▼

Gurstel Law Firm, P.C. has received CFPB complaints from consumers in 16 states, with the most complaints from Arizona (187 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.