Total CFPB complaints
496
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 496 complaints
Gurstel Law Firm, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Gurstel Law Firm, P.C.
- Attempts to collect debt not owed
Attempts to collect debt not owed
119 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
102 complaints
- Written notification about debt
Written notification about debt
82 complaints
- False statements or representation
False statements or representation
56 complaints
- Disclosure verification of debt 13
Disclosure verification of debt
13 complaints
D
Grade D · 57.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Gurstel Law Firm, P.C.?
Gurstel Law Firm, P.C. has accumulated 496 total CFPB complaints across 16 states, with 134 filed in the most recent 12 months against 362 historical complaints before that window. The trailing-12-month volume represents 27.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Arizona with 177 and Minnesota with 103, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.5/100 places Gurstel Law Firm, P.C. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
134
27.0% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
D
57.5/100 composite
Response-quality profile
How Gurstel Law Firm, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 35.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Gurstel Law Firm, P.C. compare to its peers?
Gurstel Law Firm, P.C. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action102 (%)
Written notification about debt82 (%)
Attempts to collect debt not owed119 (%)
False statements or representation56 (%)
Disclosure verification of debt13 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 60 |
| Written notification about debt | Didn't receive enough information to verify debt | 53 |
| Attempts to collect debt not owed | Debt is not yours | 53 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 42 |
| Attempts to collect debt not owed | Debt was result of identity theft | 39 |
| False statements or representation | Attempted to collect wrong amount | 34 |
| Written notification about debt | Didn't receive notice of right to dispute | 29 |
| Attempts to collect debt not owed | Debt was paid | 27 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 22 |
| Disclosure verification of debt | Not given enough info to verify debt | 13 |
Where do complaints against Gurstel Law Firm, P.C. come from?
The states where consumers have filed the most CFPB complaints against Gurstel Law Firm, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Gurstel Law Firm, P.C.
Across 16 states with at least one filing
- Arizona
Arizona
177 complaints
- Minnesota
Minnesota
103 complaints
- California
California
88 complaints
- Utah 34
Utah
34 complaints
- Nebraska 26
Nebraska
26 complaints
- Iowa 24
Iowa
24 complaints
- Nevada 20
Nevada
20 complaints
- Wisconsin 14
Wisconsin
14 complaints
Frequently Asked Questions
What is the most common complaint against Gurstel Law Firm, P.C.? ▼
The most common issue consumers report about Gurstel Law Firm, P.C. is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 496 complaints filed with the CFPB.
Are complaints against Gurstel Law Firm, P.C. increasing or decreasing? ▼
Complaints against Gurstel Law Firm, P.C. are rising. The company received 134 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Gurstel Law Firm, P.C.'s reputation grade? ▼
Gurstel Law Firm, P.C. has a reputation grade of D (score: 57.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Gurstel Law Firm, P.C. respond to consumer complaints? ▼
Gurstel Law Firm, P.C. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does Gurstel Law Firm, P.C. operate? ▼
Gurstel Law Firm, P.C. has received CFPB complaints from consumers in 16 states, with the most complaints from Arizona (177 complaints).
What can I do if Gurstel Law Firm, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Gurstel Law Firm, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |