This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 89 complaints

Guglielmo and Associates — Debt Collector Complaint Profile

CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Guglielmo and Associates

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 53.8/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Guglielmo and Associates?

Guglielmo and Associates has accumulated 89 total CFPB complaints across 7 states, with 15 filed in the most recent 12 months against 74 historical complaints before that window. The trailing-12-month volume represents 16.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 7 states, led by Arizona with 48 and Nevada with 19, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.8/100 places Guglielmo and Associates in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

89

All-time across CCDB intake

Last 12 months

15

16.9% of total history

Rising ↑

States active

7

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

50%

After company response

Reputation grade

D

53.8/100 composite

Response-quality profile

How Guglielmo and Associates performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 100.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 12.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Guglielmo and Associates compare to its peers?

How does Guglielmo and Associates compare? Versus a peer and the national average across 60+ high-volume collectors
Guglielmo and Associat… National average
Complaints (last 12 mo)lower is better
15
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
50%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2023-03 2026-01

Top Consumer Issues

False statements or representation11 (%)
Attempts to collect debt not owed14 (%)
Written notification about debt8 (%)
Communication tactics7 (%)
Took or threatened to take negative or legal action16 (%)
Disclosure verification of debt4 (%)
Taking/threatening an illegal action3 (%)

Most common issue: False statements or representation — Attempted to collect wrong amount

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation Attempted to collect wrong amount 11
Attempts to collect debt not owed Debt was paid 9
Written notification about debt Didn't receive enough information to verify debt 8
Communication tactics Frequent or repeated calls 7
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 6
Took or threatened to take negative or legal action Collected or attempted to collect exempt funds 5
Took or threatened to take negative or legal action Threatened to sue you for very old debt 5
Attempts to collect debt not owed Debt is not yours 5
Disclosure verification of debt Right to dispute notice not received 4
Taking/threatening an illegal action Attempted to/Collected exempt funds 3

Where do complaints against Guglielmo and Associates come from?

The states where consumers have filed the most CFPB complaints against Guglielmo and Associates. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Guglielmo and Associates

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Guglielmo and Associates?

The most common issue consumers report about Guglielmo and Associates is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 89 complaints filed with the CFPB.

Are complaints against Guglielmo and Associates increasing or decreasing?

Complaints against Guglielmo and Associates are rising. The company received 15 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Guglielmo and Associates's reputation grade?

Guglielmo and Associates has a reputation grade of D (score: 53.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Guglielmo and Associates respond to consumer complaints?

Guglielmo and Associates has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.

In how many states does Guglielmo and Associates operate?

Guglielmo and Associates has received CFPB complaints from consumers in 7 states, with the most complaints from Arizona (48 complaints).

What can I do if Guglielmo and Associates is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Guglielmo and Associates violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial