This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 4 complaints

GSA Commercial Asset Management — Debt Collector Complaint Profile

CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about GSA Commercial Asset Management

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 49.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about GSA Commercial Asset Management?

GSA Commercial Asset Management has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was discharged in bankruptcy", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 4 states, led by Washington with 1 and Maryland with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.9/100 places GSA Commercial Asset Management in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

4

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

4

Distinct state filings

Timely response rate

0%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

F

49.9/100 composite

Response-quality profile

How GSA Commercial Asset Management performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 0.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does GSA Commercial Asset Management compare to its peers?

How does GSA Commercial Asset Management compare? Versus a peer and the national average across 60+ high-volume collectors
GSA Commercial Asset M… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
0%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-01 2019-03

Top Consumer Issues

Cont'd attempts collect debt not owed1 (%)
Attempts to collect debt not owed1 (%)
Communication tactics2 (%)

Most common issue: Cont'd attempts collect debt not owed — Debt was discharged in bankruptcy

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed Debt was discharged in bankruptcy 1
Attempts to collect debt not owed Debt was paid 1
Communication tactics Threatened to take legal action 1
Communication tactics Frequent or repeated calls 1

Where do complaints against GSA Commercial Asset Management come from?

The states where consumers have filed the most CFPB complaints against GSA Commercial Asset Management. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against GSA Commercial Asset Management

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against GSA Commercial Asset Management?

The most common issue consumers report about GSA Commercial Asset Management is "Cont'd attempts collect debt not owed", specifically "Debt was discharged in bankruptcy". This is based on 4 complaints filed with the CFPB.

Are complaints against GSA Commercial Asset Management increasing or decreasing?

Complaints against GSA Commercial Asset Management have been stable. The company received 0 complaints in the last 12 months.

What is GSA Commercial Asset Management's reputation grade?

GSA Commercial Asset Management has a reputation grade of F (score: 49.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does GSA Commercial Asset Management respond to consumer complaints?

GSA Commercial Asset Management has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does GSA Commercial Asset Management operate?

GSA Commercial Asset Management has received CFPB complaints from consumers in 4 states, with the most complaints from Washington (1 complaints).

What can I do if GSA Commercial Asset Management is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GSA Commercial Asset Management violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial