Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Grimley Financial Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Grimley Financial Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- False statements or representation
False statements or representation
2 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 65.1/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Grimley Financial Corporation?
Grimley Financial Corporation has accumulated 14 total CFPB complaints across 3 states, with 5 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 35.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Pennsylvania with 11 and New Jersey with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.1/100 places Grimley Financial Corporation in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
35.7% of total history
Rising ↑
States active
3
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
C
65.1/100 composite
Response-quality profile
How Grimley Financial Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Grimley Financial Corporation compare to its peers?
Grimley Financial Corp… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-05 2026-02
Top Consumer Issues
False statements or representation2 (%)
Written notification about debt2 (%)
Attempts to collect debt not owed4 (%)
Cont'd attempts collect debt not owed1 (%)
Took or threatened to take negative or legal action1 (%)
Threatened to contact someone or share information improperly1 (%)
Improper contact or sharing of info1 (%)
Communication tactics2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Grimley Financial Corporation come from?
The states where consumers have filed the most CFPB complaints against Grimley Financial Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Grimley Financial Corporation
Across 3 states with at least one filing
- Pennsylvania
Pennsylvania
11 complaints
- New Jersey 2
New Jersey
2 complaints
- Delaware 1
Delaware
1 complaints
Frequently Asked Questions
What is the most common complaint against Grimley Financial Corporation? ▼
The most common issue consumers report about Grimley Financial Corporation is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 14 complaints filed with the CFPB.
Are complaints against Grimley Financial Corporation increasing or decreasing? ▼
Complaints against Grimley Financial Corporation are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Grimley Financial Corporation's reputation grade? ▼
Grimley Financial Corporation has a reputation grade of C (score: 65.1/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Grimley Financial Corporation respond to consumer complaints? ▼
Grimley Financial Corporation has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Grimley Financial Corporation operate? ▼
Grimley Financial Corporation has received CFPB complaints from consumers in 3 states, with the most complaints from Pennsylvania (11 complaints).
What can I do if Grimley Financial Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Grimley Financial Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |