Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
Greystone Alliance LLC — Debt Collector Complaint Profile
CFPB complaint profile across 17 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Greystone Alliance LLC
- Improper contact or sharing of info
Improper contact or sharing of info
9 complaints
- Communication tactics
Communication tactics
8 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
D
Grade D · 53.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Greystone Alliance LLC?
Greystone Alliance LLC has accumulated 30 total CFPB complaints across 17 states, with 0 filed in the most recent 12 months against 30 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 63% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 17 states, led by New York with 5 and Maryland with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.4/100 places Greystone Alliance LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
17
Distinct state filings
Timely response rate
63%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
D
53.4/100 composite
Response-quality profile
How Greystone Alliance LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 63.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 30.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Greystone Alliance LLC compare to its peers?
Greystone Alliance LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-10 2019-10
Top Consumer Issues
Communication tactics8 (%)
Improper contact or sharing of info9 (%)
Disclosure verification of debt2 (%)
Took or threatened to take negative or legal action2 (%)
Attempts to collect debt not owed3 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 6 |
| Improper contact or sharing of info | Contacted me after I asked not to | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Called outside of 8am-9pm | 1 |
Where do complaints against Greystone Alliance LLC come from?
The states where consumers have filed the most CFPB complaints against Greystone Alliance LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Greystone Alliance LLC
Across 17 states with at least one filing
- New York
New York
5 complaints
- Maryland
Maryland
3 complaints
- Georgia
Georgia
3 complaints
- California
California
3 complaints
- Louisiana
Louisiana
2 complaints
- New Jersey
New Jersey
2 complaints
- Arizona
Arizona
2 complaints
- Maine 1
Maine
1 complaints
Frequently Asked Questions
What is the most common complaint against Greystone Alliance LLC? ▼
The most common issue consumers report about Greystone Alliance LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 30 complaints filed with the CFPB.
Are complaints against Greystone Alliance LLC increasing or decreasing? ▼
Complaints against Greystone Alliance LLC have been stable. The company received 0 complaints in the last 12 months.
What is Greystone Alliance LLC's reputation grade? ▼
Greystone Alliance LLC has a reputation grade of D (score: 53.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Greystone Alliance LLC respond to consumer complaints? ▼
Greystone Alliance LLC has a 63% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Greystone Alliance LLC operate? ▼
Greystone Alliance LLC has received CFPB complaints from consumers in 17 states, with the most complaints from New York (5 complaints).
What can I do if Greystone Alliance LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Greystone Alliance LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |