Total CFPB complaints
35
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 35 complaints
Greeting Team, LLC DBA Customer Care Global — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Greeting Team, LLC DBA Customer Care Global
- Attempts to collect debt not owed
Attempts to collect debt not owed
13 complaints
- Communication tactics 5
Communication tactics
5 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
- Electronic communications 3
Electronic communications
3 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
D
Grade D · 58.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Greeting Team, LLC DBA Customer Care Global?
Greeting Team, LLC DBA Customer Care Global has accumulated 35 total CFPB complaints across 18 states, with 16 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 45.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by California with 7 and Michigan with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.0/100 places Greeting Team, LLC DBA Customer Care Global in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
16
45.7% of total history
Rising ↑
States active
18
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
58.0/100 composite
Response-quality profile
How Greeting Team, LLC DBA Customer Care Global performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Greeting Team, LLC DBA Customer Care Global compare to its peers?
Greeting Team, LLC DBA… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-01 2026-03
Top Consumer Issues
Attempts to collect debt not owed13 (%)
Written notification about debt4 (%)
Electronic communications3 (%)
False statements or representation3 (%)
Communication tactics5 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Electronic communications | Frequent or repeated messages | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Called before 8am or after 9pm | 2 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Greeting Team, LLC DBA Customer Care Global come from?
The states where consumers have filed the most CFPB complaints against Greeting Team, LLC DBA Customer Care Global. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Greeting Team, LLC DBA Customer Care Global
Across 18 states with at least one filing
- California
California
7 complaints
- Michigan
Michigan
5 complaints
- Virginia
Virginia
3 complaints
- Texas 2
Texas
2 complaints
- Louisiana 2
Louisiana
2 complaints
- Washington 2
Washington
2 complaints
- Georgia 2
Georgia
2 complaints
- North Carolina 1
North Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against Greeting Team, LLC DBA Customer Care Global? ▼
The most common issue consumers report about Greeting Team, LLC DBA Customer Care Global is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 35 complaints filed with the CFPB.
Are complaints against Greeting Team, LLC DBA Customer Care Global increasing or decreasing? ▼
Complaints against Greeting Team, LLC DBA Customer Care Global are rising. The company received 16 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Greeting Team, LLC DBA Customer Care Global's reputation grade? ▼
Greeting Team, LLC DBA Customer Care Global has a reputation grade of D (score: 58.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Greeting Team, LLC DBA Customer Care Global respond to consumer complaints? ▼
Greeting Team, LLC DBA Customer Care Global has a 100% timely response rate to CFPB complaints.
In how many states does Greeting Team, LLC DBA Customer Care Global operate? ▼
Greeting Team, LLC DBA Customer Care Global has received CFPB complaints from consumers in 18 states, with the most complaints from California (7 complaints).
What can I do if Greeting Team, LLC DBA Customer Care Global is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Greeting Team, LLC DBA Customer Care Global violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |