This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 13 complaints

Greenwood and Allen Financial — Debt Collector Complaint Profile

CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Greenwood and Allen Financial

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 29.1/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Greenwood and Allen Financial?

Greenwood and Allen Financial has accumulated 13 total CFPB complaints across 10 states, with 8 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 61.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 10 states, led by Georgia with 2 and Virginia with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 29.1/100 places Greenwood and Allen Financial in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

13

All-time across CCDB intake

Last 12 months

8

61.5% of total history

Rising ↑

States active

10

Distinct state filings

Timely response rate

0%

Within CFPB SLA window

Reputation grade

F

29.1/100 composite

Response-quality profile

How Greenwood and Allen Financial performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 0.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Greenwood and Allen Financial compare to its peers?

How does Greenwood and Allen Financial compare? Versus a peer and the national average across 60+ high-volume collectors
Greenwood and Allen Fi… National average
Complaints (last 12 mo)lower is better
8
22,938
250
Timely-response ratehigher is better
0%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2025-01 2025-12

Top Consumer Issues

Took or threatened to take negative or legal action6 (%)
Communication tactics3 (%)
Attempts to collect debt not owed3 (%)
Written notification about debt1 (%)

Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action Threatened to sue you for very old debt 5
Communication tactics You told them to stop contacting you, but they keep trying 2
Attempts to collect debt not owed Debt is not yours 2
Written notification about debt Didn't receive enough information to verify debt 1
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 1
Communication tactics Frequent or repeated calls 1
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 1

Where do complaints against Greenwood and Allen Financial come from?

The states where consumers have filed the most CFPB complaints against Greenwood and Allen Financial. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Greenwood and Allen Financial

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Greenwood and Allen Financial?

The most common issue consumers report about Greenwood and Allen Financial is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 13 complaints filed with the CFPB.

Are complaints against Greenwood and Allen Financial increasing or decreasing?

Complaints against Greenwood and Allen Financial are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Greenwood and Allen Financial's reputation grade?

Greenwood and Allen Financial has a reputation grade of F (score: 29.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Greenwood and Allen Financial respond to consumer complaints?

Greenwood and Allen Financial has a 0% timely response rate to CFPB complaints.

In how many states does Greenwood and Allen Financial operate?

Greenwood and Allen Financial has received CFPB complaints from consumers in 10 states, with the most complaints from Georgia (2 complaints).

What can I do if Greenwood and Allen Financial is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Greenwood and Allen Financial violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial