Total CFPB complaints
19
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 19 complaints
GREENSTATE CREDIT UNION — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about GREENSTATE CREDIT UNION
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
7 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- False statements or representation
False statements or representation
3 complaints
- Written notification about debt
Written notification about debt
3 complaints
C
Grade C · 61.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about GREENSTATE CREDIT UNION?
GREENSTATE CREDIT UNION has accumulated 19 total CFPB complaints across 10 states, with 9 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 47.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Iowa with 6 and Illinois with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.8/100 places GREENSTATE CREDIT UNION in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
9
47.4% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
61.8/100 composite
Response-quality profile
How GREENSTATE CREDIT UNION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does GREENSTATE CREDIT UNION compare to its peers?
GREENSTATE CREDIT UNIO… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-09 2026-01
Top Consumer Issues
Took or threatened to take negative or legal action7 (%)
False statements or representation3 (%)
Attempts to collect debt not owed6 (%)
Written notification about debt3 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against GREENSTATE CREDIT UNION come from?
The states where consumers have filed the most CFPB complaints against GREENSTATE CREDIT UNION. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against GREENSTATE CREDIT UNION
Across 10 states with at least one filing
- Iowa
Iowa
6 complaints
- Illinois
Illinois
4 complaints
- Tennessee 2
Tennessee
2 complaints
- Kentucky 1
Kentucky
1 complaints
- Michigan 1
Michigan
1 complaints
- Florida 1
Florida
1 complaints
- Texas 1
Texas
1 complaints
- Missouri 1
Missouri
1 complaints
Frequently Asked Questions
What is the most common complaint against GREENSTATE CREDIT UNION? ▼
The most common issue consumers report about GREENSTATE CREDIT UNION is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 19 complaints filed with the CFPB.
Are complaints against GREENSTATE CREDIT UNION increasing or decreasing? ▼
Complaints against GREENSTATE CREDIT UNION are rising. The company received 9 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is GREENSTATE CREDIT UNION's reputation grade? ▼
GREENSTATE CREDIT UNION has a reputation grade of C (score: 61.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does GREENSTATE CREDIT UNION respond to consumer complaints? ▼
GREENSTATE CREDIT UNION has a 100% timely response rate to CFPB complaints.
In how many states does GREENSTATE CREDIT UNION operate? ▼
GREENSTATE CREDIT UNION has received CFPB complaints from consumers in 10 states, with the most complaints from Iowa (6 complaints).
What can I do if GREENSTATE CREDIT UNION is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GREENSTATE CREDIT UNION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |