Total CFPB complaints
2
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Greeneville Collection Service, Inc.
Disclosure verification of debt
1 complaints
Improper contact or sharing of info
1 complaints
Grade D · 54.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Greeneville Collection Service, Inc. has accumulated 2 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Georgia with 1 and Tennessee with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Greeneville Collection Service, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
2
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
2
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
54.4/100 composite
How Greeneville Collection Service, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
The states where consumers have filed the most CFPB complaints against Greeneville Collection Service, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Across 2 states with at least one filing
Georgia
1 complaints
Tennessee
1 complaints
The most common issue consumers report about Greeneville Collection Service, Inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 2 complaints filed with the CFPB.
Complaints against Greeneville Collection Service, Inc. have been stable. The company received 0 complaints in the last 12 months.
Greeneville Collection Service, Inc. has a reputation grade of D (score: 54.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Greeneville Collection Service, Inc. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Greeneville Collection Service, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Georgia (1 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Greeneville Collection Service, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |