Total CFPB complaints
50
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 50 complaints
Greenberg, Grant & Richards Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 24 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Greenberg, Grant & Richards Inc.
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
13 complaints
- Communication tactics
Communication tactics
11 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
7 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- False statements or representation 5
False statements or representation
5 complaints
D
Grade D · 56.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Greenberg, Grant & Richards Inc.?
Greenberg, Grant & Richards Inc. has accumulated 50 total CFPB complaints across 24 states, with 14 filed in the most recent 12 months against 36 historical complaints before that window. The trailing-12-month volume represents 28.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Talked to a third-party about your debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 24 states, led by California with 8 and Florida with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.2/100 places Greenberg, Grant & Richards Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
14
28.0% of total history
Falling ↓
States active
24
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
56.2/100 composite
Response-quality profile
How Greenberg, Grant & Richards Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 42.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Greenberg, Grant & Richards Inc. compare to its peers?
Greenberg, Grant & Ric… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-03 2026-03
Top Consumer Issues
Threatened to contact someone or share information improperly13 (%)
Communication tactics11 (%)
Attempts to collect debt not owed6 (%)
Took or threatened to take negative or legal action7 (%)
False statements or representation5 (%)
Most common issue: Threatened to contact someone or share information improperly — Talked to a third-party about your debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 13 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 6 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Communication tactics | Used obscene, profane, or other abusive language | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
Where do complaints against Greenberg, Grant & Richards Inc. come from?
The states where consumers have filed the most CFPB complaints against Greenberg, Grant & Richards Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Greenberg, Grant & Richards Inc.
Across 24 states with at least one filing
- California
California
8 complaints
- Florida
Florida
6 complaints
- New Jersey
New Jersey
4 complaints
- Texas
Texas
4 complaints
- Louisiana 3
Louisiana
3 complaints
- Illinois 3
Illinois
3 complaints
- New York 2
New York
2 complaints
- Maryland 2
Maryland
2 complaints
Frequently Asked Questions
What is the most common complaint against Greenberg, Grant & Richards Inc.? ▼
The most common issue consumers report about Greenberg, Grant & Richards Inc. is "Threatened to contact someone or share information improperly", specifically "Talked to a third-party about your debt". This is based on 50 complaints filed with the CFPB.
Are complaints against Greenberg, Grant & Richards Inc. increasing or decreasing? ▼
Complaints against Greenberg, Grant & Richards Inc. are falling. The company received 14 complaints in the last 12 months, showing improvement over prior periods.
What is Greenberg, Grant & Richards Inc.'s reputation grade? ▼
Greenberg, Grant & Richards Inc. has a reputation grade of D (score: 56.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Greenberg, Grant & Richards Inc. respond to consumer complaints? ▼
Greenberg, Grant & Richards Inc. has a 100% timely response rate to CFPB complaints.
In how many states does Greenberg, Grant & Richards Inc. operate? ▼
Greenberg, Grant & Richards Inc. has received CFPB complaints from consumers in 24 states, with the most complaints from California (8 complaints).
What can I do if Greenberg, Grant & Richards Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Greenberg, Grant & Richards Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |