Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
Greenback Recovery Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Greenback Recovery Group, LLC
- Communication tactics
Communication tactics
4 complaints
- Written notification about debt
Written notification about debt
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
F
Grade F · 39.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Greenback Recovery Group, LLC?
Greenback Recovery Group, LLC has accumulated 11 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 9% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Ohio with 2 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 39.7/100 places Greenback Recovery Group, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
9%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
F
39.7/100 composite
Response-quality profile
How Greenback Recovery Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 9.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Greenback Recovery Group, LLC compare to its peers?
Greenback Recovery Gro… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-01 2022-11
Top Consumer Issues
Communication tactics4 (%)
Written notification about debt2 (%)
False statements or representation2 (%)
Attempts to collect debt not owed1 (%)
Threatened to contact someone or share information improperly1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| False statements or representation | Indicated committed crime not paying | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
Where do complaints against Greenback Recovery Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Greenback Recovery Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Greenback Recovery Group, LLC
Across 7 states with at least one filing
- Ohio
Ohio
2 complaints
- California
California
2 complaints
- Arizona
Arizona
2 complaints
- Georgia
Georgia
2 complaints
- Florida
Florida
1 complaints
- New Jersey
New Jersey
1 complaints
- Utah
Utah
1 complaints
Frequently Asked Questions
What is the most common complaint against Greenback Recovery Group, LLC? ▼
The most common issue consumers report about Greenback Recovery Group, LLC is "Communication tactics", specifically "Threatened to take legal action". This is based on 11 complaints filed with the CFPB.
Are complaints against Greenback Recovery Group, LLC increasing or decreasing? ▼
Complaints against Greenback Recovery Group, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Greenback Recovery Group, LLC's reputation grade? ▼
Greenback Recovery Group, LLC has a reputation grade of F (score: 39.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Greenback Recovery Group, LLC respond to consumer complaints? ▼
Greenback Recovery Group, LLC has a 9% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Greenback Recovery Group, LLC operate? ▼
Greenback Recovery Group, LLC has received CFPB complaints from consumers in 7 states, with the most complaints from Ohio (2 complaints).
What can I do if Greenback Recovery Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Greenback Recovery Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |