Total CFPB complaints
127
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 127 complaints
Green & Sons Agency, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Green & Sons Agency, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
55 complaints
- Written notification about debt
Written notification about debt
37 complaints
- False statements or representation 8
False statements or representation
8 complaints
- Communication tactics 7
Communication tactics
7 complaints
- Took or threatened to take negative or legal action 5
Took or threatened to take negative or legal action
5 complaints
F
Grade F · 51.1/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Green & Sons Agency, Inc.?
Green & Sons Agency, Inc. has accumulated 127 total CFPB complaints across 14 states, with 32 filed in the most recent 12 months against 95 historical complaints before that window. The trailing-12-month volume represents 25.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 56% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by Utah with 50 and Washington with 22, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.1/100 places Green & Sons Agency, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
32
25.2% of total history
Rising ↑
States active
14
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
56%
After company response
Reputation grade
F
51.1/100 composite
Response-quality profile
How Green & Sons Agency, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Green & Sons Agency, Inc. compare to its peers?
Green & Sons Agency, I… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-06 2026-03
Top Consumer Issues
Attempts to collect debt not owed55 (%)
Written notification about debt37 (%)
False statements or representation8 (%)
Took or threatened to take negative or legal action5 (%)
Communication tactics7 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 29 |
| Written notification about debt | Didn't receive enough information to verify debt | 28 |
| Attempts to collect debt not owed | Debt was result of identity theft | 13 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| Attempts to collect debt not owed | Debt was paid | 8 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Communication tactics | Frequent or repeated calls | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
Where do complaints against Green & Sons Agency, Inc. come from?
The states where consumers have filed the most CFPB complaints against Green & Sons Agency, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Green & Sons Agency, Inc.
Across 14 states with at least one filing
- Utah
Utah
50 complaints
- Washington
Washington
22 complaints
- California 15
California
15 complaints
- Idaho 11
Idaho
11 complaints
- Maryland 7
Maryland
7 complaints
- Oregon 6
Oregon
6 complaints
- Nevada 3
Nevada
3 complaints
- Texas 3
Texas
3 complaints
Frequently Asked Questions
What is the most common complaint against Green & Sons Agency, Inc.? ▼
The most common issue consumers report about Green & Sons Agency, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 127 complaints filed with the CFPB.
Are complaints against Green & Sons Agency, Inc. increasing or decreasing? ▼
Complaints against Green & Sons Agency, Inc. are rising. The company received 32 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Green & Sons Agency, Inc.'s reputation grade? ▼
Green & Sons Agency, Inc. has a reputation grade of F (score: 51.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Green & Sons Agency, Inc. respond to consumer complaints? ▼
Green & Sons Agency, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 56% of cases.
In how many states does Green & Sons Agency, Inc. operate? ▼
Green & Sons Agency, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from Utah (50 complaints).
What can I do if Green & Sons Agency, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Green & Sons Agency, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |