This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 130 complaints

Green & Sons Agency, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade F.

Complaints by issue type

What consumers report about Green & Sons Agency, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.1/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Green & Sons Agency, Inc. ranks ahead of 16% of the 5,283 collectors PlainCollector grades - 84% keep a cleaner CFPB record, on 130 all-time complaints and a 99% timely-response rate.

16th pct
reputation rank of 5,283 graded collectors
130
CFPB complaints, all-time
99%
answered inside the CFPB window
31
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Green & Sons Agency, Inc.?

Green & Sons Agency, Inc. has accumulated 130 total CFPB complaints across 14 states, with 31 filed in the most recent 12 months against 99 historical complaints before that window. The trailing-12-month volume represents 23.8% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 99% timely-response rate against a 56% consumer-dispute-after-response rate.

Complaints have been recorded across 14 states, led by Utah with 51 and Washington with 22. Normalized against the full CFPB collector database, the reputation score of 51.1/100 places Green & Sons Agency, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

130

mid-volume (CCDB)

Last 12 months

31

23.8% of all-time complaints

Stable →

States active

14

regional footprint

Timely response rate

99%

excellent band

Consumer disputes

56%

high (vertical avg ~19%)

Reputation grade

F

51.1/100 composite

How does Green & Sons Agency, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

51 Bottom 16% higher than 16% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Green & Sons Agency, Inc. versus the debt-collection vertical average.

Timely response within SLA 99.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 55.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 25.0%

Share of US states + territories with at least one filed complaint against this collector.

How does Green & Sons Agency, Inc. compare to its peers?

How does Green & Sons Agency, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Green & Sons Agency, I… National average
Complaints (last 12 mo)lower is better
31
35
268
Timely-response ratehigher is better
99%
99%
91%
Consumer-dispute ratelower is better
56%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 57
Written notification about debt - 37
Took or threatened to take negative or legal action - 11
False statements or representation - 9
Communication tactics - 7
Cont'd attempts collect debt not owed - 5
Disclosure verification of debt - 2
Threatened to contact someone or share information improperly - 1
Improper contact or sharing of info - 1

Where do complaints against Green & Sons Agency, Inc. come from?

Green & Sons Agency, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Green & Sons Agency, Inc.

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Green & Sons Agency, Inc. contacts you

A grade of F signals how Green & Sons Agency, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Green & Sons Agency, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Green & Sons Agency, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Green & Sons Agency, Inc.? ▼

The most common issue consumers report about Green & Sons Agency, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 130 complaints filed with the CFPB.

Are complaints against Green & Sons Agency, Inc. increasing or decreasing? ▼

Complaints against Green & Sons Agency, Inc. have been stable. The company received 31 complaints in the last 12 months.

What is Green & Sons Agency, Inc.'s reputation grade? ▼

Green & Sons Agency, Inc. has a reputation grade of F (score: 51.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Green & Sons Agency, Inc. respond to consumer complaints? ▼

Green & Sons Agency, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 56% of cases.

In how many states does Green & Sons Agency, Inc. operate? ▼

Green & Sons Agency, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from Utah (51 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.