This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 644 complaints

Grant & Weber — Debt Collector Complaint Profile

CFPB complaint profile across 39 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Grant & Weber

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 54.5/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Grant & Weber?

Grant & Weber has accumulated 644 total CFPB complaints across 39 states, with 37 filed in the most recent 12 months against 607 historical complaints before that window. The trailing-12-month volume represents 5.7% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 26% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 39 states, led by California with 386 and Texas with 41, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.5/100 places Grant & Weber in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

644

All-time across CCDB intake

Last 12 months

37

5.7% of total history

Stable →

States active

39

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

26%

After company response

Reputation grade

D

54.5/100 composite

Response-quality profile

How Grant & Weber performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 98.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 52.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 69.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Grant & Weber compare to its peers?

How does Grant & Weber compare? Versus a peer and the national average across 60+ high-volume collectors
Grant & Weber National average
Complaints (last 12 mo)lower is better
37
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
26%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2023-09 2026-02

Top Consumer Issues

Attempts to collect debt not owed206 (%)
False statements or representation64 (%)
Written notification about debt87 (%)
Cont'd attempts collect debt not owed97 (%)
Disclosure verification of debt54 (%)
Took or threatened to take negative or legal action26 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 113
False statements or representation Attempted to collect wrong amount 64
Written notification about debt Didn't receive enough information to verify debt 63
Cont'd attempts collect debt not owed Debt is not mine 61
Attempts to collect debt not owed Debt was result of identity theft 54
Disclosure verification of debt Not given enough info to verify debt 54
Attempts to collect debt not owed Debt was paid 39
Cont'd attempts collect debt not owed Debt was paid 36
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 26
Written notification about debt Didn't receive notice of right to dispute 24

Where do complaints against Grant & Weber come from?

The states where consumers have filed the most CFPB complaints against Grant & Weber. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Grant & Weber

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Grant & Weber?

The most common issue consumers report about Grant & Weber is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 644 complaints filed with the CFPB.

Are complaints against Grant & Weber increasing or decreasing?

Complaints against Grant & Weber have been stable. The company received 37 complaints in the last 12 months.

What is Grant & Weber's reputation grade?

Grant & Weber has a reputation grade of D (score: 54.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Grant & Weber respond to consumer complaints?

Grant & Weber has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does Grant & Weber operate?

Grant & Weber has received CFPB complaints from consumers in 39 states, with the most complaints from California (386 complaints).

What can I do if Grant & Weber is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Grant & Weber violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial