Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Gotham Collection Services Corp. — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Gotham Collection Services Corp.
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
8 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
C
Grade C · 60.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Gotham Collection Services Corp.?
Gotham Collection Services Corp. has accumulated 18 total CFPB complaints across 8 states, with 3 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 78% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by North Carolina with 4 and New Jersey with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.5/100 places Gotham Collection Services Corp. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
16.7% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
78%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
C
60.5/100 composite
Response-quality profile
How Gotham Collection Services Corp. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 77.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Gotham Collection Services Corp. compare to its peers?
Gotham Collection Serv… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-06 2025-12
Top Consumer Issues
Written notification about debt5 (%)
Took or threatened to take negative or legal action8 (%)
Cont'd attempts collect debt not owed2 (%)
Communication tactics2 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Communication tactics | Threatened to take legal action | 2 |
| Took or threatened to take negative or legal action | Sued you in a state where you do not live or did not sign for the debt | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against Gotham Collection Services Corp. come from?
The states where consumers have filed the most CFPB complaints against Gotham Collection Services Corp.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Gotham Collection Services Corp.
Across 8 states with at least one filing
- North Carolina
North Carolina
4 complaints
- New Jersey
New Jersey
4 complaints
- Florida
Florida
2 complaints
- California
California
2 complaints
- Oklahoma
Oklahoma
2 complaints
- Illinois 1
Illinois
1 complaints
- New York 1
New York
1 complaints
- Texas 1
Texas
1 complaints
Frequently Asked Questions
What is the most common complaint against Gotham Collection Services Corp.? ▼
The most common issue consumers report about Gotham Collection Services Corp. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 18 complaints filed with the CFPB.
Are complaints against Gotham Collection Services Corp. increasing or decreasing? ▼
Complaints against Gotham Collection Services Corp. are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Gotham Collection Services Corp.'s reputation grade? ▼
Gotham Collection Services Corp. has a reputation grade of C (score: 60.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Gotham Collection Services Corp. respond to consumer complaints? ▼
Gotham Collection Services Corp. has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Gotham Collection Services Corp. operate? ▼
Gotham Collection Services Corp. has received CFPB complaints from consumers in 8 states, with the most complaints from North Carolina (4 complaints).
What can I do if Gotham Collection Services Corp. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Gotham Collection Services Corp. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |