Total CFPB complaints
36
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 36 complaints
Google Compare Credit Cards Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Google Compare Credit Cards Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- False statements or representation
False statements or representation
6 complaints
- Communication tactics 4
Communication tactics
4 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Electronic communications 2
Electronic communications
2 complaints
- Didn't provide services promised 2
Didn't provide services promised
2 complaints
D
Grade D · 57.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Google Compare Credit Cards Inc.?
Google Compare Credit Cards Inc. has accumulated 36 total CFPB complaints across 19 states, with 8 filed in the most recent 12 months against 28 historical complaints before that window. The trailing-12-month volume represents 22.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by Texas with 6 and California with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.1/100 places Google Compare Credit Cards Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
8
22.2% of total history
Rising ↑
States active
19
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
D
57.1/100 composite
Response-quality profile
How Google Compare Credit Cards Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 86.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Google Compare Credit Cards Inc. compare to its peers?
Google Compare Credit … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-07 2026-02
Top Consumer Issues
Attempts to collect debt not owed11 (%)
False statements or representation6 (%)
Communication tactics4 (%)
Written notification about debt2 (%)
Electronic communications2 (%)
Didn't provide services promised2 (%)
Threatened to contact someone or share information improperly1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 8 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Communication tactics | Frequent or repeated calls | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 2 |
| Electronic communications | Frequent or repeated messages | 2 |
| Didn't provide services promised | — | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Google Compare Credit Cards Inc. come from?
The states where consumers have filed the most CFPB complaints against Google Compare Credit Cards Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Google Compare Credit Cards Inc.
Across 19 states with at least one filing
- Texas
Texas
6 complaints
- California
California
4 complaints
- Pennsylvania
Pennsylvania
3 complaints
- Massachusetts 2
Massachusetts
2 complaints
- Alabama 2
Alabama
2 complaints
- New York 2
New York
2 complaints
- Utah 2
Utah
2 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Google Compare Credit Cards Inc.? ▼
The most common issue consumers report about Google Compare Credit Cards Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 36 complaints filed with the CFPB.
Are complaints against Google Compare Credit Cards Inc. increasing or decreasing? ▼
Complaints against Google Compare Credit Cards Inc. are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Google Compare Credit Cards Inc.'s reputation grade? ▼
Google Compare Credit Cards Inc. has a reputation grade of D (score: 57.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Google Compare Credit Cards Inc. respond to consumer complaints? ▼
Google Compare Credit Cards Inc. has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Google Compare Credit Cards Inc. operate? ▼
Google Compare Credit Cards Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from Texas (6 complaints).
What can I do if Google Compare Credit Cards Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Google Compare Credit Cards Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |