This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 49 complaints

Golden 1 Credit Union, the - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade D.

Complaints by issue type

What consumers report about Golden 1 Credit Union, the

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 56.7/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Golden 1 Credit Union, the ranks ahead of 31% of the 5,283 collectors PlainCollector grades - 69% keep a cleaner CFPB record, on 49 all-time complaints and a 100% timely-response rate.

31st pct
reputation rank of 5,283 graded collectors
49
CFPB complaints, all-time
100%
answered inside the CFPB window
18
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Golden 1 Credit Union, the?

Golden 1 Credit Union, the has accumulated 49 total CFPB complaints across 3 states, with 18 filed in the most recent 12 months against 31 historical complaints before that window. The trailing-12-month volume represents 36.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate.

Complaints have been recorded across 3 states, led by California with 46 and South Carolina with 1. Normalized against the full CFPB collector database, the reputation score of 56.7/100 places Golden 1 Credit Union, the in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

49

low-volume (CCDB)

Last 12 months

18

36.7% of all-time complaints

Rising ↑

States active

3

limited footprint

Timely response rate

100%

excellent band

Reputation grade

D

56.7/100 composite

How does Golden 1 Credit Union, the's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 31st percentile higher than 31% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Golden 1 Credit Union, the versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Golden 1 Credit Union, the compare to its peers?

How does GOLDEN 1 CREDIT UNION, THE compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
GOLDEN 1 CREDIT UNION,… National average
Complaints (last 12 mo)lower is better
18
23
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-03 2025-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 23
Took or threatened to take negative or legal action - 11
Written notification about debt - 9
Communication tactics - 3
False statements or representation - 2
Threatened to contact someone or share information improperly - 1

Where do complaints against Golden 1 Credit Union, the come from?

Golden 1 Credit Union, the's own per-state count, not a national baseline.

Top states by complaints against Golden 1 Credit Union, the

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Golden 1 Credit Union, the contacts you

A grade of D signals how Golden 1 Credit Union, the's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Golden 1 Credit Union, the and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Golden 1 Credit Union, the ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Golden 1 Credit Union, the? ▼

The most common issue consumers report about Golden 1 Credit Union, the is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 49 complaints filed with the CFPB.

Are complaints against Golden 1 Credit Union, the increasing or decreasing? ▼

Complaints against Golden 1 Credit Union, the are rising. The company received 18 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Golden 1 Credit Union, the's reputation grade? ▼

Golden 1 Credit Union, the has a reputation grade of D (score: 56.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Golden 1 Credit Union, the respond to consumer complaints? ▼

Golden 1 Credit Union, the has a 100% timely response rate to CFPB complaints.

In how many states does Golden 1 Credit Union, the operate? ▼

Golden 1 Credit Union, the has received CFPB complaints from consumers in 3 states, with the most complaints from California (46 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.