Total CFPB complaints
147
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 147 complaints
Global Trust Management LLC — Debt Collector Complaint Profile
CFPB complaint profile across 29 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Trust Management LLC
- Communication tactics
Communication tactics
55 complaints
- Attempts to collect debt not owed 20
Attempts to collect debt not owed
20 complaints
- Threatened to contact someone or share information improperly 16
Threatened to contact someone or share information improperly
16 complaints
- Written notification about debt 9
Written notification about debt
9 complaints
- Improper contact or sharing of info 6
Improper contact or sharing of info
6 complaints
C
Grade C · 60.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Global Trust Management LLC?
Global Trust Management LLC has accumulated 147 total CFPB complaints across 29 states, with 23 filed in the most recent 12 months against 124 historical complaints before that window. The trailing-12-month volume represents 15.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 29 states, led by Texas with 25 and Florida with 21, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.7/100 places Global Trust Management LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
23
15.6% of total history
Rising ↑
States active
29
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
C
60.7/100 composite
Response-quality profile
How Global Trust Management LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 51.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Trust Management LLC compare to its peers?
Global Trust Managemen… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-05 2026-02
Top Consumer Issues
Communication tactics55 (%)
Written notification about debt9 (%)
Attempts to collect debt not owed20 (%)
Threatened to contact someone or share information improperly16 (%)
Improper contact or sharing of info6 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 30 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 13 |
| Communication tactics | Used obscene, profane, or other abusive language | 12 |
| Written notification about debt | Didn't receive enough information to verify debt | 9 |
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 8 |
| Threatened to contact someone or share information improperly | Contacted your employer | 8 |
| Attempts to collect debt not owed | Debt was result of identity theft | 7 |
| Improper contact or sharing of info | Contacted employer after asked not to | 6 |
| Attempts to collect debt not owed | Debt was paid | 5 |
Where do complaints against Global Trust Management LLC come from?
The states where consumers have filed the most CFPB complaints against Global Trust Management LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Trust Management LLC
Across 29 states with at least one filing
- Texas
Texas
25 complaints
- Florida
Florida
21 complaints
- California
California
20 complaints
- Tennessee 8
Tennessee
8 complaints
- Michigan 8
Michigan
8 complaints
- Alabama 8
Alabama
8 complaints
- Missouri 7
Missouri
7 complaints
- Louisiana 5
Louisiana
5 complaints
Frequently Asked Questions
What is the most common complaint against Global Trust Management LLC? ▼
The most common issue consumers report about Global Trust Management LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 147 complaints filed with the CFPB.
Are complaints against Global Trust Management LLC increasing or decreasing? ▼
Complaints against Global Trust Management LLC are rising. The company received 23 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Global Trust Management LLC's reputation grade? ▼
Global Trust Management LLC has a reputation grade of C (score: 60.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Global Trust Management LLC respond to consumer complaints? ▼
Global Trust Management LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Global Trust Management LLC operate? ▼
Global Trust Management LLC has received CFPB complaints from consumers in 29 states, with the most complaints from Texas (25 complaints).
What can I do if Global Trust Management LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Trust Management LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |