Total CFPB complaints
20
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 20 complaints
Global Resolution Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Resolution Group, LLC
- Communication tactics
Communication tactics
7 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
4 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
D
Grade D · 58.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Global Resolution Group, LLC?
Global Resolution Group, LLC has accumulated 20 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 55% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Arizona with 5 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.1/100 places Global Resolution Group, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
55%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
58.1/100 composite
Response-quality profile
How Global Resolution Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 55.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Resolution Group, LLC compare to its peers?
Global Resolution Grou… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-11 2020-11
Top Consumer Issues
Communication tactics7 (%)
Took or threatened to take negative or legal action4 (%)
Attempts to collect debt not owed3 (%)
Cont'd attempts collect debt not owed2 (%)
Threatened to contact someone or share information improperly2 (%)
Written notification about debt1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 5 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against Global Resolution Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Global Resolution Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Resolution Group, LLC
Across 11 states with at least one filing
- Arizona
Arizona
5 complaints
- California
California
2 complaints
- Louisiana
Louisiana
2 complaints
- Tennessee
Tennessee
2 complaints
- Missouri 1
Missouri
1 complaints
- Florida 1
Florida
1 complaints
- Illinois 1
Illinois
1 complaints
- Washington 1
Washington
1 complaints
Frequently Asked Questions
What is the most common complaint against Global Resolution Group, LLC? ▼
The most common issue consumers report about Global Resolution Group, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 20 complaints filed with the CFPB.
Are complaints against Global Resolution Group, LLC increasing or decreasing? ▼
Complaints against Global Resolution Group, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Global Resolution Group, LLC's reputation grade? ▼
Global Resolution Group, LLC has a reputation grade of D (score: 58.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Global Resolution Group, LLC respond to consumer complaints? ▼
Global Resolution Group, LLC has a 55% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Global Resolution Group, LLC operate? ▼
Global Resolution Group, LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Arizona (5 complaints).
What can I do if Global Resolution Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Resolution Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |