Total CFPB complaints
40
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 40 complaints
Global Processing Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Processing Services, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
17 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
17 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Confusing or missing disclosures 1
Confusing or missing disclosures
1 complaints
F
Grade F · 45.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Global Processing Services, LLC?
Global Processing Services, LLC has accumulated 40 total CFPB complaints across 20 states, with 10 filed in the most recent 12 months against 30 historical complaints before that window. The trailing-12-month volume represents 25.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 68% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by Texas with 5 and Arizona with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 45.8/100 places Global Processing Services, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
10
25.0% of total history
Falling ↓
States active
20
Distinct state filings
Timely response rate
68%
Within CFPB SLA window
Reputation grade
F
45.8/100 composite
Response-quality profile
How Global Processing Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 67.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Processing Services, LLC compare to its peers?
Global Processing Serv… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-03 2025-12
Top Consumer Issues
Attempts to collect debt not owed17 (%)
Took or threatened to take negative or legal action17 (%)
Communication tactics1 (%)
Confusing or missing disclosures1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 11 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 7 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Confusing or missing disclosures | — | 1 |
Where do complaints against Global Processing Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Global Processing Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Processing Services, LLC
Across 20 states with at least one filing
- Texas
Texas
5 complaints
- Arizona
Arizona
5 complaints
- California
California
5 complaints
- Pennsylvania
Pennsylvania
4 complaints
- Indiana
Indiana
2 complaints
- Virginia
Virginia
2 complaints
- Florida
Florida
2 complaints
- Georgia
Georgia
2 complaints
Frequently Asked Questions
What is the most common complaint against Global Processing Services, LLC? ▼
The most common issue consumers report about Global Processing Services, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 40 complaints filed with the CFPB.
Are complaints against Global Processing Services, LLC increasing or decreasing? ▼
Complaints against Global Processing Services, LLC are falling. The company received 10 complaints in the last 12 months, showing improvement over prior periods.
What is Global Processing Services, LLC's reputation grade? ▼
Global Processing Services, LLC has a reputation grade of F (score: 45.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Global Processing Services, LLC respond to consumer complaints? ▼
Global Processing Services, LLC has a 68% timely response rate to CFPB complaints.
In how many states does Global Processing Services, LLC operate? ▼
Global Processing Services, LLC has received CFPB complaints from consumers in 20 states, with the most complaints from Texas (5 complaints).
What can I do if Global Processing Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Processing Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |