Total CFPB complaints
49
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 49 complaints
Global Portfolio Recovery, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 25 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Portfolio Recovery, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
15 complaints
- Written notification about debt
Written notification about debt
7 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Communication tactics 3
Communication tactics
3 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
F
Grade F · 33.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Global Portfolio Recovery, LLC?
Global Portfolio Recovery, LLC has accumulated 49 total CFPB complaints across 25 states, with 0 filed in the most recent 12 months against 49 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 25 states, led by Florida with 6 and California with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 33.8/100 places Global Portfolio Recovery, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
25
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
33.8/100 composite
Response-quality profile
How Global Portfolio Recovery, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 44.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Portfolio Recovery, LLC compare to its peers?
Global Portfolio Recov… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-02 2021-09
Top Consumer Issues
Attempts to collect debt not owed15 (%)
Written notification about debt7 (%)
False statements or representation4 (%)
Communication tactics3 (%)
Took or threatened to take negative or legal action4 (%)
Threatened to contact someone or share information improperly2 (%)
Cont'd attempts collect debt not owed2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
Where do complaints against Global Portfolio Recovery, LLC come from?
The states where consumers have filed the most CFPB complaints against Global Portfolio Recovery, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Portfolio Recovery, LLC
Across 25 states with at least one filing
- Florida
Florida
6 complaints
- California
California
5 complaints
- Texas
Texas
5 complaints
- Georgia
Georgia
4 complaints
- Arizona
Arizona
3 complaints
- Illinois
Illinois
3 complaints
- Ohio 2
Ohio
2 complaints
- New York 2
New York
2 complaints
Frequently Asked Questions
What is the most common complaint against Global Portfolio Recovery, LLC? ▼
The most common issue consumers report about Global Portfolio Recovery, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 49 complaints filed with the CFPB.
Are complaints against Global Portfolio Recovery, LLC increasing or decreasing? ▼
Complaints against Global Portfolio Recovery, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Global Portfolio Recovery, LLC's reputation grade? ▼
Global Portfolio Recovery, LLC has a reputation grade of F (score: 33.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Global Portfolio Recovery, LLC respond to consumer complaints? ▼
Global Portfolio Recovery, LLC has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Global Portfolio Recovery, LLC operate? ▼
Global Portfolio Recovery, LLC has received CFPB complaints from consumers in 25 states, with the most complaints from Florida (6 complaints).
What can I do if Global Portfolio Recovery, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Portfolio Recovery, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |