Total CFPB complaints
58
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 58 complaints
Global Payments Check Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Payments Check Services, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
14 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
13 complaints
- Disclosure verification of debt 5
Disclosure verification of debt
5 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Communication tactics 3
Communication tactics
3 complaints
C
Grade C · 64.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Global Payments Check Services, Inc.?
Global Payments Check Services, Inc. has accumulated 58 total CFPB complaints across 23 states, with 0 filed in the most recent 12 months against 58 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by Texas with 11 and California with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.3/100 places Global Payments Check Services, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
23
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
C
64.3/100 composite
Response-quality profile
How Global Payments Check Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 20.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 41.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Payments Check Services, Inc. compare to its peers?
Global Payments Check … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-01 2019-12
Top Consumer Issues
Attempts to collect debt not owed13 (%)
Cont'd attempts collect debt not owed14 (%)
Disclosure verification of debt5 (%)
Written notification about debt4 (%)
False statements or representation3 (%)
Communication tactics3 (%)
Improper contact or sharing of info2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Communication tactics | Frequent or repeated calls | 3 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
Where do complaints against Global Payments Check Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Global Payments Check Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Payments Check Services, Inc.
Across 23 states with at least one filing
- Texas
Texas
11 complaints
- California
California
9 complaints
- New Jersey
New Jersey
6 complaints
- Georgia 4
Georgia
4 complaints
- Pennsylvania 3
Pennsylvania
3 complaints
- New York 3
New York
3 complaints
- Minnesota 2
Minnesota
2 complaints
- Ohio 2
Ohio
2 complaints
Frequently Asked Questions
What is the most common complaint against Global Payments Check Services, Inc.? ▼
The most common issue consumers report about Global Payments Check Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 58 complaints filed with the CFPB.
Are complaints against Global Payments Check Services, Inc. increasing or decreasing? ▼
Complaints against Global Payments Check Services, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Global Payments Check Services, Inc.'s reputation grade? ▼
Global Payments Check Services, Inc. has a reputation grade of C (score: 64.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Global Payments Check Services, Inc. respond to consumer complaints? ▼
Global Payments Check Services, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does Global Payments Check Services, Inc. operate? ▼
Global Payments Check Services, Inc. has received CFPB complaints from consumers in 23 states, with the most complaints from Texas (11 complaints).
What can I do if Global Payments Check Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Payments Check Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |