Total CFPB complaints
508
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 41 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Global Lending Services LLC
Attempts to collect debt not owed
162 complaints
Took or threatened to take negative or legal action
98 complaints
Communication tactics
75 complaints
False statements or representation
68 complaints
Written notification about debt
51 complaints
Grade D · 58.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Global Lending Services LLC has accumulated 508 total CFPB complaints across 41 states, with 237 filed in the most recent 12 months against 271 historical complaints before that window. The trailing-12-month volume represents 46.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 41 states, led by Texas with 85 and Georgia with 42, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.5/100 places Global Lending Services LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
508
All-time across CCDB intake
Last 12 months
237
46.7% of total history
Rising ↑
States active
41
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
D
58.5/100 composite
How Global Lending Services LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 96 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 85 |
| False statements or representation | Attempted to collect wrong amount | 68 |
| Communication tactics | Frequent or repeated calls | 54 |
| Attempts to collect debt not owed | Debt was result of identity theft | 44 |
| Written notification about debt | Didn't receive enough information to verify debt | 32 |
| Attempts to collect debt not owed | Debt was paid | 22 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 21 |
| Written notification about debt | Didn't receive notice of right to dispute | 19 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 13 |
The states where consumers have filed the most CFPB complaints against Global Lending Services LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 41 states with at least one filing
Texas
85 complaints
Georgia
42 complaints
Florida
39 complaints
South Carolina
36 complaints
California
34 complaints
North Carolina
29 complaints
Illinois
25 complaints
Alabama
19 complaints
The most common issue consumers report about Global Lending Services LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 508 complaints filed with the CFPB.
Complaints against Global Lending Services LLC are rising. The company received 237 complaints in the last 12 months, indicating an upward trend in consumer issues.
Global Lending Services LLC has a reputation grade of D (score: 58.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Global Lending Services LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
Global Lending Services LLC has received CFPB complaints from consumers in 41 states, with the most complaints from Texas (85 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Lending Services LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |