Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Global Financial Services Group — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Financial Services Group
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
5 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 70.7/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Global Financial Services Group?
Global Financial Services Group has accumulated 18 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt resulted from identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by South Carolina with 13 and Georgia with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.7/100 places Global Financial Services Group in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
B
70.7/100 composite
Response-quality profile
How Global Financial Services Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 30.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Financial Services Group compare to its peers?
Global Financial Servi… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-12 2021-03
Top Consumer Issues
Cont'd attempts collect debt not owed5 (%)
Improper contact or sharing of info3 (%)
Attempts to collect debt not owed3 (%)
Disclosure verification of debt1 (%)
Written notification about debt1 (%)
Communication tactics1 (%)
False statements or representation1 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt resulted from identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against Global Financial Services Group come from?
The states where consumers have filed the most CFPB complaints against Global Financial Services Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Financial Services Group
Across 6 states with at least one filing
- South Carolina
South Carolina
13 complaints
- Georgia 1
Georgia
1 complaints
- California 1
California
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Tennessee 1
Tennessee
1 complaints
- Missouri 1
Missouri
1 complaints
Frequently Asked Questions
What is the most common complaint against Global Financial Services Group? ▼
The most common issue consumers report about Global Financial Services Group is "Cont'd attempts collect debt not owed", specifically "Debt resulted from identity theft". This is based on 18 complaints filed with the CFPB.
Are complaints against Global Financial Services Group increasing or decreasing? ▼
Complaints against Global Financial Services Group have been stable. The company received 0 complaints in the last 12 months.
What is Global Financial Services Group's reputation grade? ▼
Global Financial Services Group has a reputation grade of B (score: 70.7/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Global Financial Services Group respond to consumer complaints? ▼
Global Financial Services Group has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does Global Financial Services Group operate? ▼
Global Financial Services Group has received CFPB complaints from consumers in 6 states, with the most complaints from South Carolina (13 complaints).
What can I do if Global Financial Services Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Financial Services Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |