Total CFPB complaints
36
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 36 complaints
Global Asset Agency, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Global Asset Agency, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
16 complaints
- Written notification about debt
Written notification about debt
11 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
7 complaints
- Communication tactics 1
Communication tactics
1 complaints
F
Grade F · 32.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Global Asset Agency, Inc.?
Global Asset Agency, Inc. has accumulated 36 total CFPB complaints across 13 states, with 2 filed in the most recent 12 months against 34 historical complaints before that window. The trailing-12-month volume represents 5.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 28% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Texas with 12 and Florida with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 32.5/100 places Global Asset Agency, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
5.6% of total history
Rising ↑
States active
13
Distinct state filings
Timely response rate
28%
Within CFPB SLA window
Reputation grade
F
32.5/100 composite
Response-quality profile
How Global Asset Agency, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 27.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Global Asset Agency, Inc. compare to its peers?
Global Asset Agency, I… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-11 2026-01
Top Consumer Issues
Attempts to collect debt not owed16 (%)
Written notification about debt11 (%)
Took or threatened to take negative or legal action7 (%)
Communication tactics1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Global Asset Agency, Inc. come from?
The states where consumers have filed the most CFPB complaints against Global Asset Agency, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Global Asset Agency, Inc.
Across 13 states with at least one filing
- Texas
Texas
12 complaints
- Florida
Florida
6 complaints
- Alabama 3
Alabama
3 complaints
- Georgia 3
Georgia
3 complaints
- California 2
California
2 complaints
- Tennessee 2
Tennessee
2 complaints
- Ohio 1
Ohio
1 complaints
- New Jersey 1
New Jersey
1 complaints
Frequently Asked Questions
What is the most common complaint against Global Asset Agency, Inc.? ▼
The most common issue consumers report about Global Asset Agency, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 36 complaints filed with the CFPB.
Are complaints against Global Asset Agency, Inc. increasing or decreasing? ▼
Complaints against Global Asset Agency, Inc. are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Global Asset Agency, Inc.'s reputation grade? ▼
Global Asset Agency, Inc. has a reputation grade of F (score: 32.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Global Asset Agency, Inc. respond to consumer complaints? ▼
Global Asset Agency, Inc. has a 28% timely response rate to CFPB complaints.
In how many states does Global Asset Agency, Inc. operate? ▼
Global Asset Agency, Inc. has received CFPB complaints from consumers in 13 states, with the most complaints from Texas (12 complaints).
What can I do if Global Asset Agency, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Global Asset Agency, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |