This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 294 complaints

Glasser and Glasser, PLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade D.

Complaints by issue type

What consumers report about Glasser and Glasser, PLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.6/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Glasser and Glasser, PLC ranks ahead of 37% of the 5,283 collectors PlainCollector grades - 63% keep a cleaner CFPB record, on 294 all-time complaints and a 100% timely-response rate.

37th pct
reputation rank of 5,283 graded collectors
294
CFPB complaints, all-time
100%
answered inside the CFPB window
66
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Glasser and Glasser, PLC?

Glasser and Glasser, PLC has accumulated 294 total CFPB complaints across 10 states, with 66 filed in the most recent 12 months against 228 historical complaints before that window. The trailing-12-month volume represents 22.4% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit". The company posts a 100% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 10 states, led by Virginia with 190 and North Carolina with 43. Normalized against the full CFPB collector database, the reputation score of 58.6/100 places Glasser and Glasser, PLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

294

mid-volume (CCDB)

Last 12 months

66

22.4% of all-time complaints

Stable →

States active

10

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

D

58.6/100 composite

How does Glasser and Glasser, PLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

59 37th percentile higher than 37% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Glasser and Glasser, PLC versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Glasser and Glasser, PLC compare to its peers?

How does Glasser and Glasser, PLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Glasser and Glasser, P… National average
Complaints (last 12 mo)lower is better
66
58
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
17%
13%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 68
Attempts to collect debt not owed - 66
Written notification about debt - 61
False statements or representation - 36
Communication tactics - 26
Taking/threatening an illegal action - 11
Cont'd attempts collect debt not owed - 9
Disclosure verification of debt - 7
Threatened to contact someone or share information improperly - 6
Improper contact or sharing of info - 3

Where do complaints against Glasser and Glasser, PLC come from?

Glasser and Glasser, PLC's own per-state count, not a national baseline.

Top states by complaints against Glasser and Glasser, PLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Glasser and Glasser, PLC contacts you

A grade of D signals how Glasser and Glasser, PLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Glasser and Glasser, PLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Glasser and Glasser, PLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Glasser and Glasser, PLC? ▼

The most common issue consumers report about Glasser and Glasser, PLC is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 294 complaints filed with the CFPB.

Are complaints against Glasser and Glasser, PLC increasing or decreasing? ▼

Complaints against Glasser and Glasser, PLC have been stable. The company received 66 complaints in the last 12 months.

What is Glasser and Glasser, PLC's reputation grade? ▼

Glasser and Glasser, PLC has a reputation grade of D (score: 58.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Glasser and Glasser, PLC respond to consumer complaints? ▼

Glasser and Glasser, PLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Glasser and Glasser, PLC operate? ▼

Glasser and Glasser, PLC has received CFPB complaints from consumers in 10 states, with the most complaints from Virginia (190 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.