Total CFPB complaints
285
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 285 complaints
Glasser and Glasser, PLC — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Glasser and Glasser, PLC
- Written notification about debt
Written notification about debt
56 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
55 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
46 complaints
- False statements or representation
False statements or representation
23 complaints
- Communication tactics 20
Communication tactics
20 complaints
D
Grade D · 58.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Glasser and Glasser, PLC?
Glasser and Glasser, PLC has accumulated 285 total CFPB complaints across 10 states, with 73 filed in the most recent 12 months against 212 historical complaints before that window. The trailing-12-month volume represents 25.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Virginia with 184 and Maryland with 44, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.6/100 places Glasser and Glasser, PLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
73
25.6% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
58.6/100 composite
Response-quality profile
How Glasser and Glasser, PLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 34.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Glasser and Glasser, PLC compare to its peers?
Glasser and Glasser, P… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action46 (%)
Written notification about debt56 (%)
Attempts to collect debt not owed55 (%)
False statements or representation23 (%)
Communication tactics20 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 34 |
| Written notification about debt | Didn't receive enough information to verify debt | 34 |
| Attempts to collect debt not owed | Debt is not yours | 23 |
| False statements or representation | Attempted to collect wrong amount | 23 |
| Written notification about debt | Didn't receive notice of right to dispute | 22 |
| Attempts to collect debt not owed | Debt was result of identity theft | 17 |
| Attempts to collect debt not owed | Debt was paid | 15 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 12 |
| Communication tactics | Threatened to take legal action | 10 |
| Communication tactics | Frequent or repeated calls | 10 |
Where do complaints against Glasser and Glasser, PLC come from?
The states where consumers have filed the most CFPB complaints against Glasser and Glasser, PLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Glasser and Glasser, PLC
Across 10 states with at least one filing
- Virginia
Virginia
184 complaints
- Maryland 44
Maryland
44 complaints
- North Carolina 38
North Carolina
38 complaints
- District of Columbia 7
District of Columbia
7 complaints
- California 3
California
3 complaints
- Colorado 2
Colorado
2 complaints
- New York 1
New York
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Glasser and Glasser, PLC? ▼
The most common issue consumers report about Glasser and Glasser, PLC is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 285 complaints filed with the CFPB.
Are complaints against Glasser and Glasser, PLC increasing or decreasing? ▼
Complaints against Glasser and Glasser, PLC are rising. The company received 73 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Glasser and Glasser, PLC's reputation grade? ▼
Glasser and Glasser, PLC has a reputation grade of D (score: 58.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Glasser and Glasser, PLC respond to consumer complaints? ▼
Glasser and Glasser, PLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does Glasser and Glasser, PLC operate? ▼
Glasser and Glasser, PLC has received CFPB complaints from consumers in 10 states, with the most complaints from Virginia (184 complaints).
What can I do if Glasser and Glasser, PLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Glasser and Glasser, PLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |