Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
GENTRY FINANCE CORPORATION — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about GENTRY FINANCE CORPORATION
- Communication tactics
Communication tactics
6 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
A
Grade A · 77.1/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about GENTRY FINANCE CORPORATION?
GENTRY FINANCE CORPORATION has accumulated 12 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "You told them to stop contacting you, but they keep trying", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Utah with 7 and Nevada with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 77.1/100 places GENTRY FINANCE CORPORATION in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
A
77.1/100 composite
Response-quality profile
How GENTRY FINANCE CORPORATION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does GENTRY FINANCE CORPORATION compare to its peers?
GENTRY FINANCE CORPORA… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2024-04
Top Consumer Issues
Communication tactics6 (%)
Improper contact or sharing of info1 (%)
Threatened to contact someone or share information improperly2 (%)
Attempts to collect debt not owed2 (%)
Written notification about debt1 (%)
Most common issue: Communication tactics — You told them to stop contacting you, but they keep trying
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against GENTRY FINANCE CORPORATION come from?
The states where consumers have filed the most CFPB complaints against GENTRY FINANCE CORPORATION. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against GENTRY FINANCE CORPORATION
Across 3 states with at least one filing
- Utah
Utah
7 complaints
- Nevada 2
Nevada
2 complaints
- Texas 2
Texas
2 complaints
Frequently Asked Questions
What is the most common complaint against GENTRY FINANCE CORPORATION? ▼
The most common issue consumers report about GENTRY FINANCE CORPORATION is "Communication tactics", specifically "You told them to stop contacting you, but they keep trying". This is based on 12 complaints filed with the CFPB.
Are complaints against GENTRY FINANCE CORPORATION increasing or decreasing? ▼
Complaints against GENTRY FINANCE CORPORATION are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is GENTRY FINANCE CORPORATION's reputation grade? ▼
GENTRY FINANCE CORPORATION has a reputation grade of A (score: 77.1/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does GENTRY FINANCE CORPORATION respond to consumer complaints? ▼
GENTRY FINANCE CORPORATION has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does GENTRY FINANCE CORPORATION operate? ▼
GENTRY FINANCE CORPORATION has received CFPB complaints from consumers in 3 states, with the most complaints from Utah (7 complaints).
What can I do if GENTRY FINANCE CORPORATION is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GENTRY FINANCE CORPORATION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |