What is the most common complaint against Genesis Financial & Payment Systems Holdings, LLC?

The most common issue consumers report about Genesis Financial & Payment Systems Holdings, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 8 complaints filed with the CFPB.

What is Genesis Financial & Payment Systems Holdings, LLC's reputation grade?

Genesis Financial & Payment Systems Holdings, LLC has a reputation grade of A (score: 76.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Genesis Financial & Payment Systems Holdings, LLC respond to consumer complaints?

Genesis Financial & Payment Systems Holdings, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Genesis Financial & Payment Systems Holdings, LLC operate?

Genesis Financial & Payment Systems Holdings, LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Texas (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Genesis Financial & Payment Systems Holdings, LLC - Debt Collector Complaint Profile

Q: Are complaints against Genesis Financial & Payment Systems Holdings, LLC increasing or decreasing?

Complaints against Genesis Financial & Payment Systems Holdings, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

CFPB complaint profile across 5 states, reputation grade A.

Compiled by PlainCollector

Communication tactics

5
Took or threatened to take negative or legal action

1
False statements or representation

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record genesis-financial-payment-systems-holdings-llc Genesis Financial & Payment Systems Holdings, LLC

Grade A · 8 CFPB filings · 100% timely · lead issue: Communication tactics · vol #2704 · compose #777

VOL 8
GRADE A
12MO 0
STATES 5
TIMELY 100%
DISPUTE 0%
ISSUE Communication tactics
RANK #2,704
COMPOSE #777

Volume peers

Nearest volume peer: A+ Loans, Inc. (8 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Genesis Financial & Payment Systems Holdings, LLC's 8 CFPB complaints sit next to A+ Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Texas is the plurality state for Genesis Financial & Payment Systems Holdings, LLC (25.0%)

The 2014-07 spike coincides with a 1,927-place gap between volume rank #2,704 and composite #777. Corpus placement method.

Plurality state: Texas 25.0%; Mid-band (15–30%) · 5 states with ≥1 filing
Spike month: 2014-07 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,704 volume; #777 composite; Cleanest-composite ladder is 1,927 places better than volume

How does Genesis Financial & Payment Systems Holdings, LLC compare to its peers?

How does Genesis Financial & Payment Systems Holdings, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Genesis Financial & Pa… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-07 2015-10

Issue Detail Breakdown

Issue	Complaints
Communication tactics	5
Took or threatened to take negative or legal action	1
False statements or representation	1
Threatened to contact someone or share information improperly	1

Where do complaints against Genesis Financial & Payment Systems Holdings, LLC come from?

Genesis Financial & Payment Systems Holdings, LLC's own per-state count, not a national baseline.

Texas

2
Utah

2
Wisconsin

2
Missouri

1
South Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Genesis Financial & Payment Systems Holdings, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 8.

4 peers

Know your rights before responding to Genesis Financial & Payment Systems Holdings, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.