Total CFPB complaints
33
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 33 complaints
GENERAL BUSINESS RECOVERIES, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about GENERAL BUSINESS RECOVERIES, INC.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
9 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Written notification about debt 3
Written notification about debt
3 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
F
Grade F · 50.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about GENERAL BUSINESS RECOVERIES, INC.?
GENERAL BUSINESS RECOVERIES, INC. has accumulated 33 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 33 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 76% timely-response rate against a 47% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Arizona with 25 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 50.6/100 places GENERAL BUSINESS RECOVERIES, INC. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
76%
Within CFPB SLA window
Consumer disputes
47%
After company response
Reputation grade
F
50.6/100 composite
Response-quality profile
How GENERAL BUSINESS RECOVERIES, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 93.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does GENERAL BUSINESS RECOVERIES, INC. compare to its peers?
GENERAL BUSINESS RECOV… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-09 2024-03
Top Consumer Issues
Cont'd attempts collect debt not owed9 (%)
Attempts to collect debt not owed4 (%)
Written notification about debt3 (%)
Communication tactics2 (%)
Took or threatened to take negative or legal action2 (%)
Disclosure verification of debt2 (%)
False statements or representation2 (%)
Improper contact or sharing of info1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Threatened to contact someone or share information improperly | Contacted you instead of your attorney | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against GENERAL BUSINESS RECOVERIES, INC. come from?
The states where consumers have filed the most CFPB complaints against GENERAL BUSINESS RECOVERIES, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against GENERAL BUSINESS RECOVERIES, INC.
Across 7 states with at least one filing
- Arizona
Arizona
25 complaints
- California 2
California
2 complaints
- Texas 1
Texas
1 complaints
- Alabama 1
Alabama
1 complaints
- Utah 1
Utah
1 complaints
- New York 1
New York
1 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against GENERAL BUSINESS RECOVERIES, INC.? ▼
The most common issue consumers report about GENERAL BUSINESS RECOVERIES, INC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 33 complaints filed with the CFPB.
Are complaints against GENERAL BUSINESS RECOVERIES, INC. increasing or decreasing? ▼
Complaints against GENERAL BUSINESS RECOVERIES, INC. have been stable. The company received 0 complaints in the last 12 months.
What is GENERAL BUSINESS RECOVERIES, INC.'s reputation grade? ▼
GENERAL BUSINESS RECOVERIES, INC. has a reputation grade of F (score: 50.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does GENERAL BUSINESS RECOVERIES, INC. respond to consumer complaints? ▼
GENERAL BUSINESS RECOVERIES, INC. has a 76% timely response rate to CFPB complaints. Consumers disputed the company's response in 47% of cases.
In how many states does GENERAL BUSINESS RECOVERIES, INC. operate? ▼
GENERAL BUSINESS RECOVERIES, INC. has received CFPB complaints from consumers in 7 states, with the most complaints from Arizona (25 complaints).
What can I do if GENERAL BUSINESS RECOVERIES, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GENERAL BUSINESS RECOVERIES, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |