This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 88 complaints

GB Collects, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade F.

Complaints by issue type

What consumers report about GB Collects, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 49.4/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: GB Collects, LLC ranks ahead of 14% of the 5,283 collectors PlainCollector grades - 86% keep a cleaner CFPB record, on 88 all-time complaints and a 86% timely-response rate.

14th pct
reputation rank of 5,283 graded collectors
88
CFPB complaints, all-time
86%
answered inside the CFPB window
19
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about GB Collects, LLC?

GB Collects, LLC has accumulated 88 total CFPB complaints across 20 states, with 19 filed in the most recent 12 months against 69 historical complaints before that window. The trailing-12-month volume represents 21.6% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 86% timely-response rate.

Complaints have been recorded across 20 states, led by New York with 16 and Pennsylvania with 15. Normalized against the full CFPB collector database, the reputation score of 49.4/100 places GB Collects, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

88

low-volume (CCDB)

Last 12 months

19

21.6% of all-time complaints

Stable →

States active

20

multi-region footprint

Timely response rate

86%

acceptable band

Reputation grade

F

49.4/100 composite

How does GB Collects, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

49 Bottom 14% higher than 14% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

GB Collects, LLC versus the debt-collection vertical average.

Timely response within SLA 86.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 35.7%

Share of US states + territories with at least one filed complaint against this collector.

How does GB Collects, LLC compare to its peers?

How does GB Collects, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
GB Collects, LLC National average
Complaints (last 12 mo)lower is better
19
56
268
Timely-response ratehigher is better
86%
87%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-07 2017-05

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 43
Written notification about debt - 12
Communication tactics - 10
False statements or representation - 9
Took or threatened to take negative or legal action - 7
Threatened to contact someone or share information improperly - 6
Electronic communications - 1

Where do complaints against GB Collects, LLC come from?

GB Collects, LLC's own per-state count, not a national baseline.

Top states by complaints against GB Collects, LLC

Across 20 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if GB Collects, LLC contacts you

A grade of F signals how GB Collects, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really GB Collects, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how GB Collects, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against GB Collects, LLC? ▼

The most common issue consumers report about GB Collects, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 88 complaints filed with the CFPB.

Are complaints against GB Collects, LLC increasing or decreasing? ▼

Complaints against GB Collects, LLC have been stable. The company received 19 complaints in the last 12 months.

What is GB Collects, LLC's reputation grade? ▼

GB Collects, LLC has a reputation grade of F (score: 49.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does GB Collects, LLC respond to consumer complaints? ▼

GB Collects, LLC has a 86% timely response rate to CFPB complaints.

In how many states does GB Collects, LLC operate? ▼

GB Collects, LLC has received CFPB complaints from consumers in 20 states, with the most complaints from New York (16 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.