Total CFPB complaints
80
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 80 complaints
GB Collects, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about GB Collects, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
39 complaints
- Written notification about debt 10
Written notification about debt
10 complaints
- Communication tactics 8
Communication tactics
8 complaints
- False statements or representation 7
False statements or representation
7 complaints
- Took or threatened to take negative or legal action 6
Took or threatened to take negative or legal action
6 complaints
- Threatened to contact someone or share information improperly 4
Threatened to contact someone or share information improperly
4 complaints
F
Grade F · 49.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about GB Collects, LLC?
GB Collects, LLC has accumulated 80 total CFPB complaints across 20 states, with 15 filed in the most recent 12 months against 65 historical complaints before that window. The trailing-12-month volume represents 18.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by Pennsylvania with 15 and New York with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.4/100 places GB Collects, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
15
18.8% of total history
Rising ↑
States active
20
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Reputation grade
F
49.4/100 composite
Response-quality profile
How GB Collects, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 86.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does GB Collects, LLC compare to its peers?
GB Collects, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-03 2026-02
Top Consumer Issues
Attempts to collect debt not owed39 (%)
Written notification about debt10 (%)
False statements or representation7 (%)
Communication tactics8 (%)
Threatened to contact someone or share information improperly4 (%)
Took or threatened to take negative or legal action6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 27 |
| Attempts to collect debt not owed | Debt was paid | 12 |
| Written notification about debt | Didn't receive enough information to verify debt | 10 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| False statements or representation | Indicated you were committing crime by not paying debt | 2 |
Where do complaints against GB Collects, LLC come from?
The states where consumers have filed the most CFPB complaints against GB Collects, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against GB Collects, LLC
Across 20 states with at least one filing
- Pennsylvania
Pennsylvania
15 complaints
- New York
New York
12 complaints
- North Carolina
North Carolina
9 complaints
- New Jersey
New Jersey
8 complaints
- California
California
7 complaints
- Florida 4
Florida
4 complaints
- Virginia 4
Virginia
4 complaints
- Georgia 3
Georgia
3 complaints
Frequently Asked Questions
What is the most common complaint against GB Collects, LLC? ▼
The most common issue consumers report about GB Collects, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 80 complaints filed with the CFPB.
Are complaints against GB Collects, LLC increasing or decreasing? ▼
Complaints against GB Collects, LLC are rising. The company received 15 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is GB Collects, LLC's reputation grade? ▼
GB Collects, LLC has a reputation grade of F (score: 49.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does GB Collects, LLC respond to consumer complaints? ▼
GB Collects, LLC has a 86% timely response rate to CFPB complaints.
In how many states does GB Collects, LLC operate? ▼
GB Collects, LLC has received CFPB complaints from consumers in 20 states, with the most complaints from Pennsylvania (15 complaints).
What can I do if GB Collects, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If GB Collects, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |