Total CFPB complaints
28
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 28 complaints
Fuel Capital Group — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Fuel Capital Group
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
21 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
D
Grade D · 59.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Fuel Capital Group?
Fuel Capital Group has accumulated 28 total CFPB complaints across 8 states, with 23 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 82.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by North Carolina with 11 and California with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.2/100 places Fuel Capital Group in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
23
82.1% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
59.2/100 composite
Response-quality profile
How Fuel Capital Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Fuel Capital Group compare to its peers?
Fuel Capital Group National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-03 2026-02
Top Consumer Issues
Took or threatened to take negative or legal action21 (%)
False statements or representation3 (%)
Communication tactics2 (%)
Attempts to collect debt not owed1 (%)
Written notification about debt1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 20 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
Where do complaints against Fuel Capital Group come from?
The states where consumers have filed the most CFPB complaints against Fuel Capital Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Fuel Capital Group
Across 8 states with at least one filing
- North Carolina
North Carolina
11 complaints
- California
California
9 complaints
- Arizona 2
Arizona
2 complaints
- Texas 2
Texas
2 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Georgia 1
Georgia
1 complaints
- Tennessee 1
Tennessee
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Fuel Capital Group? ▼
The most common issue consumers report about Fuel Capital Group is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 28 complaints filed with the CFPB.
Are complaints against Fuel Capital Group increasing or decreasing? ▼
Complaints against Fuel Capital Group are rising. The company received 23 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Fuel Capital Group's reputation grade? ▼
Fuel Capital Group has a reputation grade of D (score: 59.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Fuel Capital Group respond to consumer complaints? ▼
Fuel Capital Group has a 100% timely response rate to CFPB complaints.
In how many states does Fuel Capital Group operate? ▼
Fuel Capital Group has received CFPB complaints from consumers in 8 states, with the most complaints from North Carolina (11 complaints).
What can I do if Fuel Capital Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Fuel Capital Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |