Total CFPB complaints
470
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 470 complaints
Frontline Asset Strategies, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 48 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Frontline Asset Strategies, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
213 complaints
- Written notification about debt 74
Written notification about debt
74 complaints
- False statements or representation 37
False statements or representation
37 complaints
- Communication tactics 37
Communication tactics
37 complaints
- Took or threatened to take negative or legal action 18
Took or threatened to take negative or legal action
18 complaints
- Cont'd attempts collect debt not owed 11
Cont'd attempts collect debt not owed
11 complaints
D
Grade D · 56.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Frontline Asset Strategies, LLC?
Frontline Asset Strategies, LLC has accumulated 470 total CFPB complaints across 48 states, with 1 filed in the most recent 12 months against 469 historical complaints before that window. The trailing-12-month volume represents 0.2% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 48 states, led by Florida with 49 and California with 45, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.3/100 places Frontline Asset Strategies, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
0.2% of total history
Falling ↓
States active
48
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
D
56.3/100 composite
Response-quality profile
How Frontline Asset Strategies, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 32.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 85.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Frontline Asset Strategies, LLC compare to its peers?
Frontline Asset Strate… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-08 2025-03
Top Consumer Issues
Attempts to collect debt not owed213 (%)
Written notification about debt74 (%)
False statements or representation37 (%)
Communication tactics37 (%)
Took or threatened to take negative or legal action18 (%)
Cont'd attempts collect debt not owed11 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 107 |
| Attempts to collect debt not owed | Debt was result of identity theft | 81 |
| Written notification about debt | Didn't receive enough information to verify debt | 59 |
| False statements or representation | Attempted to collect wrong amount | 37 |
| Attempts to collect debt not owed | Debt was paid | 25 |
| Communication tactics | Frequent or repeated calls | 22 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 18 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 15 |
| Written notification about debt | Didn't receive notice of right to dispute | 15 |
| Cont'd attempts collect debt not owed | Debt is not mine | 11 |
Where do complaints against Frontline Asset Strategies, LLC come from?
The states where consumers have filed the most CFPB complaints against Frontline Asset Strategies, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Frontline Asset Strategies, LLC
Across 48 states with at least one filing
- Florida
Florida
49 complaints
- California
California
45 complaints
- New York
New York
43 complaints
- Pennsylvania
Pennsylvania
34 complaints
- Georgia
Georgia
28 complaints
- Texas
Texas
27 complaints
- Illinois
Illinois
23 complaints
- Virginia 16
Virginia
16 complaints
Frequently Asked Questions
What is the most common complaint against Frontline Asset Strategies, LLC? ▼
The most common issue consumers report about Frontline Asset Strategies, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 470 complaints filed with the CFPB.
Are complaints against Frontline Asset Strategies, LLC increasing or decreasing? ▼
Complaints against Frontline Asset Strategies, LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Frontline Asset Strategies, LLC's reputation grade? ▼
Frontline Asset Strategies, LLC has a reputation grade of D (score: 56.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Frontline Asset Strategies, LLC respond to consumer complaints? ▼
Frontline Asset Strategies, LLC has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does Frontline Asset Strategies, LLC operate? ▼
Frontline Asset Strategies, LLC has received CFPB complaints from consumers in 48 states, with the most complaints from Florida (49 complaints).
What can I do if Frontline Asset Strategies, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Frontline Asset Strategies, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |