Total CFPB complaints
172
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 172 complaints
FRESNO CREDIT BUREAU — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about FRESNO CREDIT BUREAU
- Attempts to collect debt not owed
Attempts to collect debt not owed
61 complaints
- Written notification about debt
Written notification about debt
33 complaints
- False statements or representation 22
False statements or representation
22 complaints
- Cont'd attempts collect debt not owed 19
Cont'd attempts collect debt not owed
19 complaints
- Disclosure verification of debt 7
Disclosure verification of debt
7 complaints
- Took or threatened to take negative or legal action 6
Took or threatened to take negative or legal action
6 complaints
C
Grade C · 60.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about FRESNO CREDIT BUREAU?
FRESNO CREDIT BUREAU has accumulated 172 total CFPB complaints across 18 states, with 13 filed in the most recent 12 months against 159 historical complaints before that window. The trailing-12-month volume represents 7.6% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by California with 140 and Washington with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.9/100 places FRESNO CREDIT BUREAU in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
13
7.6% of total history
Stable →
States active
18
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
60.9/100 composite
Response-quality profile
How FRESNO CREDIT BUREAU performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 26.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does FRESNO CREDIT BUREAU compare to its peers?
FRESNO CREDIT BUREAU National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-02 2026-03
Top Consumer Issues
Attempts to collect debt not owed61 (%)
False statements or representation22 (%)
Written notification about debt33 (%)
Cont'd attempts collect debt not owed19 (%)
Disclosure verification of debt7 (%)
Took or threatened to take negative or legal action6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 31 |
| False statements or representation | Attempted to collect wrong amount | 22 |
| Written notification about debt | Didn't receive enough information to verify debt | 21 |
| Attempts to collect debt not owed | Debt was paid | 20 |
| Written notification about debt | Didn't receive notice of right to dispute | 12 |
| Cont'd attempts collect debt not owed | Debt is not mine | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Cont'd attempts collect debt not owed | Debt was paid | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
Where do complaints against FRESNO CREDIT BUREAU come from?
The states where consumers have filed the most CFPB complaints against FRESNO CREDIT BUREAU. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against FRESNO CREDIT BUREAU
Across 18 states with at least one filing
- California
California
140 complaints
- Washington 8
Washington
8 complaints
- Ohio 3
Ohio
3 complaints
- Texas 3
Texas
3 complaints
- Tennessee 2
Tennessee
2 complaints
- Kentucky 2
Kentucky
2 complaints
- Wyoming 1
Wyoming
1 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against FRESNO CREDIT BUREAU? ▼
The most common issue consumers report about FRESNO CREDIT BUREAU is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 172 complaints filed with the CFPB.
Are complaints against FRESNO CREDIT BUREAU increasing or decreasing? ▼
Complaints against FRESNO CREDIT BUREAU have been stable. The company received 13 complaints in the last 12 months.
What is FRESNO CREDIT BUREAU's reputation grade? ▼
FRESNO CREDIT BUREAU has a reputation grade of C (score: 60.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does FRESNO CREDIT BUREAU respond to consumer complaints? ▼
FRESNO CREDIT BUREAU has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does FRESNO CREDIT BUREAU operate? ▼
FRESNO CREDIT BUREAU has received CFPB complaints from consumers in 18 states, with the most complaints from California (140 complaints).
What can I do if FRESNO CREDIT BUREAU is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If FRESNO CREDIT BUREAU violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |