What is the most common complaint against Franklin Financial Corporation?

The most common issue consumers report about Franklin Financial Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 8 complaints filed with the CFPB.

Are complaints against Franklin Financial Corporation increasing or decreasing?

Complaints against Franklin Financial Corporation are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Franklin Financial Corporation's reputation grade?

Franklin Financial Corporation has a reputation grade of D (score: 49.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Franklin Financial Corporation respond to consumer complaints?

Franklin Financial Corporation has a 63% timely response rate to CFPB complaints.

In how many states does Franklin Financial Corporation operate?

Franklin Financial Corporation has received CFPB complaints from consumers in 6 states, with the most complaints from Mississippi (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Franklin Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

4
Written notification about debt

3
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record franklin-financial-corporation Franklin Financial Corporation

Grade D · 8 CFPB filings · 63% timely · lead issue: Attempts to collect debt not owed · vol #2702 · compose #4157

VOL 8
GRADE D
12MO 0
STATES 6
TIMELY 63%
ISSUE Attempts to collect debt n…
RANK #2,702
COMPOSE #4,157

Volume peers

Nearest volume peer: A+ Loans, Inc. (8 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Franklin Financial Corporation's 8 CFPB complaints sit next to A+ Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Mississippi is the plurality state for Franklin Financial Corporation (25.0%)

The 2018-01 spike coincides with a 1,455-place gap between volume rank #2,702 and composite #4,157. Corpus placement method.

Plurality state: Mississippi 25.0%; Mid-band (15–30%) · 6 states with ≥1 filing
Spike month: 2018-01 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,702 volume; #4,157 composite; Cleanest-composite ladder is 1,455 places worse than volume

How does Franklin Financial Corporation compare to its peers?

How does Franklin Financial Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Franklin Financial Co… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

63%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-01 2021-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	4
Written notification about debt	3
Communication tactics	1

Where do complaints against Franklin Financial Corporation come from?

Franklin Financial Corporation's own per-state count, not a national baseline.

Mississippi

2
Texas

2
Alabama

1
Colorado

1
Louisiana

1
Wisconsin

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Franklin Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 8.

4 peers

Know your rights before responding to Franklin Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.