Total CFPB complaints
21
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 21 complaints
Francy Law Firm, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Francy Law Firm, P.C.
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
9 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
B
Grade B · 73.4/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Francy Law Firm, P.C.?
Francy Law Firm, P.C. has accumulated 21 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 21 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Colorado with 17 and Alaska with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.4/100 places Francy Law Firm, P.C. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
2
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
73.4/100 composite
Response-quality profile
How Francy Law Firm, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Francy Law Firm, P.C. compare to its peers?
Francy Law Firm, P.C. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-03 2025-03
Top Consumer Issues
Took or threatened to take negative or legal action9 (%)
False statements or representation3 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
Where do complaints against Francy Law Firm, P.C. come from?
The states where consumers have filed the most CFPB complaints against Francy Law Firm, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Francy Law Firm, P.C.
Across 2 states with at least one filing
- Colorado
Colorado
17 complaints
- Alaska 1
Alaska
1 complaints
Frequently Asked Questions
What is the most common complaint against Francy Law Firm, P.C.? ▼
The most common issue consumers report about Francy Law Firm, P.C. is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 21 complaints filed with the CFPB.
Are complaints against Francy Law Firm, P.C. increasing or decreasing? ▼
Complaints against Francy Law Firm, P.C. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Francy Law Firm, P.C.'s reputation grade? ▼
Francy Law Firm, P.C. has a reputation grade of B (score: 73.4/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Francy Law Firm, P.C. respond to consumer complaints? ▼
Francy Law Firm, P.C. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Francy Law Firm, P.C. operate? ▼
Francy Law Firm, P.C. has received CFPB complaints from consumers in 2 states, with the most complaints from Colorado (17 complaints).
What can I do if Francy Law Firm, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Francy Law Firm, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |