Total CFPB complaints
41
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Forster, Garbus and Garbus
Cont'd attempts collect debt not owed
7 complaints
Written notification about debt
5 complaints
Taking/threatening an illegal action
5 complaints
Disclosure verification of debt
4 complaints
Took or threatened to take negative or legal action
4 complaints
Communication tactics
3 complaints
Grade C · 61.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Forster, Garbus and Garbus has accumulated 41 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 41 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by New Jersey with 39 and New York with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.7/100 places Forster, Garbus and Garbus in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
41
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
C
61.7/100 composite
How Forster, Garbus and Garbus performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Communication tactics | Threatened to take legal action | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 2 |
The states where consumers have filed the most CFPB complaints against Forster, Garbus and Garbus. Every figure is the company's own complaint count in that state — not a national baseline.
Across 3 states with at least one filing
New Jersey
39 complaints
New York
1 complaints
Florida
1 complaints
The most common issue consumers report about Forster, Garbus and Garbus is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 41 complaints filed with the CFPB.
Complaints against Forster, Garbus and Garbus have been stable. The company received 0 complaints in the last 12 months.
Forster, Garbus and Garbus has a reputation grade of C (score: 61.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Forster, Garbus and Garbus has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
Forster, Garbus and Garbus has received CFPB complaints from consumers in 3 states, with the most complaints from New Jersey (39 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Forster, Garbus and Garbus violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |