This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 86 complaints

Focused Recovery Solutions, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Complaints by issue type

What consumers report about Focused Recovery Solutions, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 54.4/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Focused Recovery Solutions, Inc. ranks ahead of 23% of the 5,283 collectors PlainCollector grades - 77% keep a cleaner CFPB record, on 86 all-time complaints and a 71% timely-response rate.

23rd pct
reputation rank of 5,283 graded collectors
86
CFPB complaints, all-time
71%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Focused Recovery Solutions, Inc.?

Focused Recovery Solutions, Inc. has accumulated 86 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Didn't receive enough information to verify debt". The company posts a 71% timely-response rate against a 7% consumer-dispute-after-response rate.

Complaints have been recorded across 11 states, led by Virginia with 68 and South Carolina with 3. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Focused Recovery Solutions, Inc. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

86

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

11

regional footprint

Timely response rate

71%

below sla band

Consumer disputes

7%

low (vertical avg ~19%)

Reputation grade

D

54.4/100 composite

How does Focused Recovery Solutions, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

54 Bottom 23% higher than 23% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Focused Recovery Solutions, Inc. versus the debt-collection vertical average.

Timely response within SLA 70.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 7.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Focused Recovery Solutions, Inc. compare to its peers?

How does Focused Recovery Solutions, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Focused Recovery Solut… National average
Complaints (last 12 mo)lower is better
0
15
268
Timely-response ratehigher is better
71%
95%
91%
Consumer-dispute ratelower is better
7%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 21
Cont'd attempts collect debt not owed - 20
Written notification about debt - 17
Disclosure verification of debt - 12
Communication tactics - 8
Improper contact or sharing of info - 4
False statements or representation - 2
Took or threatened to take negative or legal action - 1
Threatened to contact someone or share information improperly - 1

Where do complaints against Focused Recovery Solutions, Inc. come from?

Focused Recovery Solutions, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Focused Recovery Solutions, Inc.

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Focused Recovery Solutions, Inc. contacts you

A grade of D signals how Focused Recovery Solutions, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Focused Recovery Solutions, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Focused Recovery Solutions, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Focused Recovery Solutions, Inc.? ▼

The most common issue consumers report about Focused Recovery Solutions, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 86 complaints filed with the CFPB.

Are complaints against Focused Recovery Solutions, Inc. increasing or decreasing? ▼

Complaints against Focused Recovery Solutions, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Focused Recovery Solutions, Inc.'s reputation grade? ▼

Focused Recovery Solutions, Inc. has a reputation grade of D (score: 54.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Focused Recovery Solutions, Inc. respond to consumer complaints? ▼

Focused Recovery Solutions, Inc. has a 71% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.

In how many states does Focused Recovery Solutions, Inc. operate? ▼

Focused Recovery Solutions, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Virginia (68 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.