Total CFPB complaints
86
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 86 complaints
Focused Recovery Solutions, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Focused Recovery Solutions, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
20 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
19 complaints
- Written notification about debt
Written notification about debt
15 complaints
- Disclosure verification of debt
Disclosure verification of debt
12 complaints
- Communication tactics 6
Communication tactics
6 complaints
D
Grade D · 54.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Focused Recovery Solutions, Inc.?
Focused Recovery Solutions, Inc. has accumulated 86 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 71% timely-response rate against a 7% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Virginia with 68 and South Carolina with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Focused Recovery Solutions, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
71%
Within CFPB SLA window
Consumer disputes
7%
After company response
Reputation grade
D
54.4/100 composite
Response-quality profile
How Focused Recovery Solutions, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 70.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 14.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Focused Recovery Solutions, Inc. compare to its peers?
Focused Recovery Solut… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-02 2021-07
Top Consumer Issues
Written notification about debt15 (%)
Attempts to collect debt not owed20 (%)
Cont'd attempts collect debt not owed19 (%)
Disclosure verification of debt12 (%)
Communication tactics6 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 12 |
| Attempts to collect debt not owed | Debt was paid | 11 |
| Cont'd attempts collect debt not owed | Debt was paid | 11 |
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 8 |
| Disclosure verification of debt | Right to dispute notice not received | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
Where do complaints against Focused Recovery Solutions, Inc. come from?
The states where consumers have filed the most CFPB complaints against Focused Recovery Solutions, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Focused Recovery Solutions, Inc.
Across 11 states with at least one filing
- Virginia
Virginia
68 complaints
- South Carolina 3
South Carolina
3 complaints
- Maryland 2
Maryland
2 complaints
- North Carolina 2
North Carolina
2 complaints
- California 2
California
2 complaints
- Ohio 1
Ohio
1 complaints
- New Jersey 1
New Jersey
1 complaints
- West Virginia 1
West Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Focused Recovery Solutions, Inc.? ▼
The most common issue consumers report about Focused Recovery Solutions, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 86 complaints filed with the CFPB.
Are complaints against Focused Recovery Solutions, Inc. increasing or decreasing? ▼
Complaints against Focused Recovery Solutions, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Focused Recovery Solutions, Inc.'s reputation grade? ▼
Focused Recovery Solutions, Inc. has a reputation grade of D (score: 54.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Focused Recovery Solutions, Inc. respond to consumer complaints? ▼
Focused Recovery Solutions, Inc. has a 71% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.
In how many states does Focused Recovery Solutions, Inc. operate? ▼
Focused Recovery Solutions, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Virginia (68 complaints).
What can I do if Focused Recovery Solutions, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Focused Recovery Solutions, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |