Total CFPB complaints
55
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 55 complaints
First Recovery Solutions, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about First Recovery Solutions, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
23 complaints
- Communication tactics
Communication tactics
14 complaints
- Disclosure verification of debt 7
Disclosure verification of debt
7 complaints
- Taking/threatening an illegal action 4
Taking/threatening an illegal action
4 complaints
- Improper contact or sharing of info 3
Improper contact or sharing of info
3 complaints
F
Grade F · 33.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about First Recovery Solutions, Inc.?
First Recovery Solutions, Inc. has accumulated 55 total CFPB complaints across 26 states, with 1 filed in the most recent 12 months against 54 historical complaints before that window. The trailing-12-month volume represents 1.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by Maryland with 7 and New Jersey with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 33.2/100 places First Recovery Solutions, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
1.8% of total history
Rising ↑
States active
26
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
33.2/100 composite
Response-quality profile
How First Recovery Solutions, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does First Recovery Solutions, Inc. compare to its peers?
First Recovery Solutio… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-12 2025-03
Top Consumer Issues
Cont'd attempts collect debt not owed23 (%)
Communication tactics14 (%)
Disclosure verification of debt7 (%)
Improper contact or sharing of info3 (%)
Taking/threatening an illegal action4 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 19 |
| Communication tactics | Frequent or repeated calls | 10 |
| Disclosure verification of debt | Not given enough info to verify debt | 6 |
| Communication tactics | Threatened to take legal action | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Improper contact or sharing of info | Contacted me after I asked not to | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
Where do complaints against First Recovery Solutions, Inc. come from?
The states where consumers have filed the most CFPB complaints against First Recovery Solutions, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against First Recovery Solutions, Inc.
Across 26 states with at least one filing
- Maryland
Maryland
7 complaints
- New Jersey
New Jersey
5 complaints
- California
California
4 complaints
- Pennsylvania
Pennsylvania
4 complaints
- Ohio
Ohio
4 complaints
- Connecticut
Connecticut
3 complaints
- Indiana
Indiana
3 complaints
- North Carolina 2
North Carolina
2 complaints
Frequently Asked Questions
What is the most common complaint against First Recovery Solutions, Inc.? ▼
The most common issue consumers report about First Recovery Solutions, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 55 complaints filed with the CFPB.
Are complaints against First Recovery Solutions, Inc. increasing or decreasing? ▼
Complaints against First Recovery Solutions, Inc. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is First Recovery Solutions, Inc.'s reputation grade? ▼
First Recovery Solutions, Inc. has a reputation grade of F (score: 33.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does First Recovery Solutions, Inc. respond to consumer complaints? ▼
First Recovery Solutions, Inc. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does First Recovery Solutions, Inc. operate? ▼
First Recovery Solutions, Inc. has received CFPB complaints from consumers in 26 states, with the most complaints from Maryland (7 complaints).
What can I do if First Recovery Solutions, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If First Recovery Solutions, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |