Total CFPB complaints
44
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 44 complaints
First Investors Servicing Corporation, Atlanta, GA Branch — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about First Investors Servicing Corporation, Atlanta, GA Branch
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- False statements or representation
False statements or representation
7 complaints
- Written notification about debt
Written notification about debt
6 complaints
- Communication tactics
Communication tactics
6 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
4 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
C
Grade C · 62.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about First Investors Servicing Corporation, Atlanta, GA Branch?
First Investors Servicing Corporation, Atlanta, GA Branch has accumulated 44 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 44 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Texas with 9 and Florida with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.5/100 places First Investors Servicing Corporation, Atlanta, GA Branch in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
C
62.5/100 composite
Response-quality profile
How First Investors Servicing Corporation, Atlanta, GA Branch performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 54.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does First Investors Servicing Corporation, Atlanta, GA Branch compare to its peers?
First Investors Servic… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-05 2021-10
Top Consumer Issues
False statements or representation7 (%)
Written notification about debt6 (%)
Communication tactics6 (%)
Attempts to collect debt not owed8 (%)
Disclosure verification of debt2 (%)
Took or threatened to take negative or legal action4 (%)
Cont'd attempts collect debt not owed2 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Communication tactics | Frequent or repeated calls | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
Where do complaints against First Investors Servicing Corporation, Atlanta, GA Branch come from?
The states where consumers have filed the most CFPB complaints against First Investors Servicing Corporation, Atlanta, GA Branch. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against First Investors Servicing Corporation, Atlanta, GA Branch
Across 15 states with at least one filing
- Texas
Texas
9 complaints
- Florida
Florida
6 complaints
- Georgia
Georgia
6 complaints
- North Carolina 3
North Carolina
3 complaints
- California 3
California
3 complaints
- Arizona 3
Arizona
3 complaints
- Virginia 2
Virginia
2 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
Frequently Asked Questions
What is the most common complaint against First Investors Servicing Corporation, Atlanta, GA Branch? ▼
The most common issue consumers report about First Investors Servicing Corporation, Atlanta, GA Branch is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 44 complaints filed with the CFPB.
Are complaints against First Investors Servicing Corporation, Atlanta, GA Branch increasing or decreasing? ▼
Complaints against First Investors Servicing Corporation, Atlanta, GA Branch have been stable. The company received 0 complaints in the last 12 months.
What is First Investors Servicing Corporation, Atlanta, GA Branch's reputation grade? ▼
First Investors Servicing Corporation, Atlanta, GA Branch has a reputation grade of C (score: 62.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does First Investors Servicing Corporation, Atlanta, GA Branch respond to consumer complaints? ▼
First Investors Servicing Corporation, Atlanta, GA Branch has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does First Investors Servicing Corporation, Atlanta, GA Branch operate? ▼
First Investors Servicing Corporation, Atlanta, GA Branch has received CFPB complaints from consumers in 15 states, with the most complaints from Texas (9 complaints).
What can I do if First Investors Servicing Corporation, Atlanta, GA Branch is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If First Investors Servicing Corporation, Atlanta, GA Branch violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |