Total CFPB complaints
917
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 917 complaints
First Federal Credit Control, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 35 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about First Federal Credit Control, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
335 complaints
- Written notification about debt
Written notification about debt
259 complaints
- Cont'd attempts collect debt not owed 77
Cont'd attempts collect debt not owed
77 complaints
- False statements or representation 76
False statements or representation
76 complaints
- Took or threatened to take negative or legal action 60
Took or threatened to take negative or legal action
60 complaints
- Disclosure verification of debt 27
Disclosure verification of debt
27 complaints
D
Grade D · 56.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about First Federal Credit Control, Inc.?
First Federal Credit Control, Inc. has accumulated 917 total CFPB complaints across 35 states, with 128 filed in the most recent 12 months against 789 historical complaints before that window. The trailing-12-month volume represents 14.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 35 states, led by Florida with 480 and Ohio with 217, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.1/100 places First Federal Credit Control, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
128
14.0% of total history
Rising ↑
States active
35
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
D
56.1/100 composite
Response-quality profile
How First Federal Credit Control, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 62.5%
Share of US states + territories with at least one filed complaint against this collector.
How does First Federal Credit Control, Inc. compare to its peers?
First Federal Credit C… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed335 (%)
Written notification about debt259 (%)
False statements or representation76 (%)
Took or threatened to take negative or legal action60 (%)
Cont'd attempts collect debt not owed77 (%)
Disclosure verification of debt27 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 195 |
| Written notification about debt | Didn't receive enough information to verify debt | 178 |
| Written notification about debt | Didn't receive notice of right to dispute | 81 |
| Attempts to collect debt not owed | Debt was paid | 80 |
| False statements or representation | Attempted to collect wrong amount | 76 |
| Attempts to collect debt not owed | Debt was result of identity theft | 60 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 60 |
| Cont'd attempts collect debt not owed | Debt is not mine | 49 |
| Cont'd attempts collect debt not owed | Debt was paid | 28 |
| Disclosure verification of debt | Not given enough info to verify debt | 27 |
Where do complaints against First Federal Credit Control, Inc. come from?
The states where consumers have filed the most CFPB complaints against First Federal Credit Control, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against First Federal Credit Control, Inc.
Across 35 states with at least one filing
- Florida
Florida
480 complaints
- Ohio
Ohio
217 complaints
- Pennsylvania 32
Pennsylvania
32 complaints
- Michigan 22
Michigan
22 complaints
- Maryland 17
Maryland
17 complaints
- New Jersey 17
New Jersey
17 complaints
- Texas 16
Texas
16 complaints
- Georgia 15
Georgia
15 complaints
Frequently Asked Questions
What is the most common complaint against First Federal Credit Control, Inc.? ▼
The most common issue consumers report about First Federal Credit Control, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 917 complaints filed with the CFPB.
Are complaints against First Federal Credit Control, Inc. increasing or decreasing? ▼
Complaints against First Federal Credit Control, Inc. are rising. The company received 128 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is First Federal Credit Control, Inc.'s reputation grade? ▼
First Federal Credit Control, Inc. has a reputation grade of D (score: 56.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does First Federal Credit Control, Inc. respond to consumer complaints? ▼
First Federal Credit Control, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does First Federal Credit Control, Inc. operate? ▼
First Federal Credit Control, Inc. has received CFPB complaints from consumers in 35 states, with the most complaints from Florida (480 complaints).
What can I do if First Federal Credit Control, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If First Federal Credit Control, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |