Total CFPB complaints
490
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 490 complaints
First Advantage LNS Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about First Advantage LNS Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
222 complaints
- Written notification about debt
Written notification about debt
92 complaints
- False statements or representation 66
False statements or representation
66 complaints
- Took or threatened to take negative or legal action 30
Took or threatened to take negative or legal action
30 complaints
- Cont'd attempts collect debt not owed 16
Cont'd attempts collect debt not owed
16 complaints
- Disclosure verification of debt 11
Disclosure verification of debt
11 complaints
F
Grade F · 45.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about First Advantage LNS Inc.?
First Advantage LNS Inc. has accumulated 490 total CFPB complaints across 33 states, with 0 filed in the most recent 12 months against 490 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 69% timely-response rate against a 23% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 33 states, led by Texas with 144 and Maryland with 98, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 45.3/100 places First Advantage LNS Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
33
Distinct state filings
Timely response rate
69%
Within CFPB SLA window
Consumer disputes
23%
After company response
Reputation grade
F
45.3/100 composite
Response-quality profile
How First Advantage LNS Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 69.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 45.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 58.9%
Share of US states + territories with at least one filed complaint against this collector.
How does First Advantage LNS Inc. compare to its peers?
First Advantage LNS In… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-02 2025-01
Top Consumer Issues
Attempts to collect debt not owed222 (%)
False statements or representation66 (%)
Written notification about debt92 (%)
Took or threatened to take negative or legal action30 (%)
Cont'd attempts collect debt not owed16 (%)
Disclosure verification of debt11 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 128 |
| False statements or representation | Attempted to collect wrong amount | 66 |
| Written notification about debt | Didn't receive enough information to verify debt | 61 |
| Attempts to collect debt not owed | Debt was result of identity theft | 51 |
| Attempts to collect debt not owed | Debt was paid | 34 |
| Written notification about debt | Didn't receive notice of right to dispute | 31 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 30 |
| Cont'd attempts collect debt not owed | Debt is not mine | 16 |
| Disclosure verification of debt | Not given enough info to verify debt | 11 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 9 |
Where do complaints against First Advantage LNS Inc. come from?
The states where consumers have filed the most CFPB complaints against First Advantage LNS Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against First Advantage LNS Inc.
Across 33 states with at least one filing
- Texas
Texas
144 complaints
- Maryland
Maryland
98 complaints
- Florida 31
Florida
31 complaints
- Pennsylvania 29
Pennsylvania
29 complaints
- Arizona 16
Arizona
16 complaints
- Delaware 15
Delaware
15 complaints
- Illinois 15
Illinois
15 complaints
- Virginia 12
Virginia
12 complaints
Frequently Asked Questions
What is the most common complaint against First Advantage LNS Inc.? ▼
The most common issue consumers report about First Advantage LNS Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 490 complaints filed with the CFPB.
Are complaints against First Advantage LNS Inc. increasing or decreasing? ▼
Complaints against First Advantage LNS Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is First Advantage LNS Inc.'s reputation grade? ▼
First Advantage LNS Inc. has a reputation grade of F (score: 45.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does First Advantage LNS Inc. respond to consumer complaints? ▼
First Advantage LNS Inc. has a 69% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.
In how many states does First Advantage LNS Inc. operate? ▼
First Advantage LNS Inc. has received CFPB complaints from consumers in 33 states, with the most complaints from Texas (144 complaints).
What can I do if First Advantage LNS Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If First Advantage LNS Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |