Total CFPB complaints
38
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 38 complaints
Finkelstein, Kern, Steinberg & Cunningham, PC — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Finkelstein, Kern, Steinberg & Cunningham, PC
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- Written notification about debt
Written notification about debt
6 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Communication tactics 4
Communication tactics
4 complaints
D
Grade D · 54.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Finkelstein, Kern, Steinberg & Cunningham, PC?
Finkelstein, Kern, Steinberg & Cunningham, PC has accumulated 38 total CFPB complaints across 3 states, with 10 filed in the most recent 12 months against 28 historical complaints before that window. The trailing-12-month volume represents 26.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Tennessee with 33 and Arkansas with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.7/100 places Finkelstein, Kern, Steinberg & Cunningham, PC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
10
26.3% of total history
Rising ↑
States active
3
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
D
54.7/100 composite
Response-quality profile
How Finkelstein, Kern, Steinberg & Cunningham, PC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Finkelstein, Kern, Steinberg & Cunningham, PC compare to its peers?
Finkelstein, Kern, Ste… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-12 2026-02
Top Consumer Issues
Attempts to collect debt not owed11 (%)
False statements or representation4 (%)
Written notification about debt6 (%)
Took or threatened to take negative or legal action4 (%)
Communication tactics4 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 4 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Communication tactics | Threatened to take legal action | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
Where do complaints against Finkelstein, Kern, Steinberg & Cunningham, PC come from?
The states where consumers have filed the most CFPB complaints against Finkelstein, Kern, Steinberg & Cunningham, PC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Finkelstein, Kern, Steinberg & Cunningham, PC
Across 3 states with at least one filing
- Tennessee
Tennessee
33 complaints
- Arkansas 4
Arkansas
4 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against Finkelstein, Kern, Steinberg & Cunningham, PC? ▼
The most common issue consumers report about Finkelstein, Kern, Steinberg & Cunningham, PC is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 38 complaints filed with the CFPB.
Are complaints against Finkelstein, Kern, Steinberg & Cunningham, PC increasing or decreasing? ▼
Complaints against Finkelstein, Kern, Steinberg & Cunningham, PC are rising. The company received 10 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Finkelstein, Kern, Steinberg & Cunningham, PC's reputation grade? ▼
Finkelstein, Kern, Steinberg & Cunningham, PC has a reputation grade of D (score: 54.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Finkelstein, Kern, Steinberg & Cunningham, PC respond to consumer complaints? ▼
Finkelstein, Kern, Steinberg & Cunningham, PC has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does Finkelstein, Kern, Steinberg & Cunningham, PC operate? ▼
Finkelstein, Kern, Steinberg & Cunningham, PC has received CFPB complaints from consumers in 3 states, with the most complaints from Tennessee (33 complaints).
What can I do if Finkelstein, Kern, Steinberg & Cunningham, PC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Finkelstein, Kern, Steinberg & Cunningham, PC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |