Total CFPB complaints
489
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 489 complaints
Financial Business and Consumer Solutions. — Debt Collector Complaint Profile
CFPB complaint profile across 44 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Financial Business and Consumer Solutions.
- Attempts to collect debt not owed
Attempts to collect debt not owed
148 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
74 complaints
- Communication tactics
Communication tactics
68 complaints
- Written notification about debt 38
Written notification about debt
38 complaints
- False statements or representation 34
False statements or representation
34 complaints
- Disclosure verification of debt 25
Disclosure verification of debt
25 complaints
D
Grade D · 56.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Financial Business and Consumer Solutions.?
Financial Business and Consumer Solutions. has accumulated 489 total CFPB complaints across 44 states, with 0 filed in the most recent 12 months against 489 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 44 states, led by Florida with 64 and California with 61, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.1/100 places Financial Business and Consumer Solutions. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
44
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
D
56.1/100 composite
Response-quality profile
How Financial Business and Consumer Solutions. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 29.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 78.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Financial Business and Consumer Solutions. compare to its peers?
Financial Business and… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-10 2024-12
Top Consumer Issues
Attempts to collect debt not owed148 (%)
Cont'd attempts collect debt not owed74 (%)
Communication tactics68 (%)
Written notification about debt38 (%)
False statements or representation34 (%)
Disclosure verification of debt25 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 85 |
| Cont'd attempts collect debt not owed | Debt is not mine | 57 |
| Communication tactics | Frequent or repeated calls | 54 |
| Written notification about debt | Didn't receive enough information to verify debt | 38 |
| False statements or representation | Attempted to collect wrong amount | 34 |
| Attempts to collect debt not owed | Debt was paid | 34 |
| Attempts to collect debt not owed | Debt was result of identity theft | 29 |
| Disclosure verification of debt | Not given enough info to verify debt | 25 |
| Cont'd attempts collect debt not owed | Debt was paid | 17 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 14 |
Where do complaints against Financial Business and Consumer Solutions. come from?
The states where consumers have filed the most CFPB complaints against Financial Business and Consumer Solutions.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Financial Business and Consumer Solutions.
Across 44 states with at least one filing
- Florida
Florida
64 complaints
- California
California
61 complaints
- Texas
Texas
48 complaints
- Georgia
Georgia
38 complaints
- Ohio 20
Ohio
20 complaints
- Michigan 19
Michigan
19 complaints
- New York 18
New York
18 complaints
- Pennsylvania 18
Pennsylvania
18 complaints
Frequently Asked Questions
What is the most common complaint against Financial Business and Consumer Solutions.? ▼
The most common issue consumers report about Financial Business and Consumer Solutions. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 489 complaints filed with the CFPB.
Are complaints against Financial Business and Consumer Solutions. increasing or decreasing? ▼
Complaints against Financial Business and Consumer Solutions. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Financial Business and Consumer Solutions.'s reputation grade? ▼
Financial Business and Consumer Solutions. has a reputation grade of D (score: 56.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Financial Business and Consumer Solutions. respond to consumer complaints? ▼
Financial Business and Consumer Solutions. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does Financial Business and Consumer Solutions. operate? ▼
Financial Business and Consumer Solutions. has received CFPB complaints from consumers in 44 states, with the most complaints from Florida (64 complaints).
What can I do if Financial Business and Consumer Solutions. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Financial Business and Consumer Solutions. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |