Total CFPB complaints
16
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 16 complaints
Financial Asset Management, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Financial Asset Management, Inc.
- Communication tactics
Communication tactics
6 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
5 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
B
Grade B · 73.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Financial Asset Management, Inc.?
Financial Asset Management, Inc. has accumulated 16 total CFPB complaints across 5 states, with 1 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 6.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Utah with 12 and Colorado with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.2/100 places Financial Asset Management, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
6.3% of total history
Stable →
States active
5
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
B
73.2/100 composite
Response-quality profile
How Financial Asset Management, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 16.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Financial Asset Management, Inc. compare to its peers?
Financial Asset Manage… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-05 2025-11
Top Consumer Issues
Communication tactics6 (%)
Cont'd attempts collect debt not owed5 (%)
Took or threatened to take negative or legal action1 (%)
Improper contact or sharing of info2 (%)
Written notification about debt1 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
Where do complaints against Financial Asset Management, Inc. come from?
The states where consumers have filed the most CFPB complaints against Financial Asset Management, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Financial Asset Management, Inc.
Across 5 states with at least one filing
- Utah
Utah
12 complaints
- Colorado 1
Colorado
1 complaints
- California 1
California
1 complaints
- Missouri 1
Missouri
1 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Financial Asset Management, Inc.? ▼
The most common issue consumers report about Financial Asset Management, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 16 complaints filed with the CFPB.
Are complaints against Financial Asset Management, Inc. increasing or decreasing? ▼
Complaints against Financial Asset Management, Inc. have been stable. The company received 1 complaints in the last 12 months.
What is Financial Asset Management, Inc.'s reputation grade? ▼
Financial Asset Management, Inc. has a reputation grade of B (score: 73.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Financial Asset Management, Inc. respond to consumer complaints? ▼
Financial Asset Management, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
In how many states does Financial Asset Management, Inc. operate? ▼
Financial Asset Management, Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from Utah (12 complaints).
What can I do if Financial Asset Management, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Financial Asset Management, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |