This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 22 complaints

Filings and Claims Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Filings and Claims Inc.

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 66.8/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about Filings and Claims Inc.?

Filings and Claims Inc. has accumulated 22 total CFPB complaints across 14 states, with 0 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 82% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 14 states, led by California with 3 and Colorado with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.8/100 places Filings and Claims Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

22

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

14

Distinct state filings

Timely response rate

82%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

B

66.8/100 composite

Response-quality profile

How Filings and Claims Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 81.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 25.0%

Share of US states + territories with at least one filed complaint against this collector.

How does Filings and Claims Inc. compare to its peers?

How does Filings and Claims Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Filings and Claims Inc… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
82%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-08 2016-12

Top Consumer Issues

Taking/threatening an illegal action6 (%)
Communication tactics5 (%)
False statements or representation4 (%)
Cont'd attempts collect debt not owed5 (%)
Improper contact or sharing of info2 (%)

Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action Threatened arrest/jail if do not pay 6
Communication tactics Threatened to take legal action 4
False statements or representation Impersonated an attorney or official 3
Cont'd attempts collect debt not owed Debt is not mine 3
Cont'd attempts collect debt not owed Debt was paid 2
Improper contact or sharing of info Contacted employer after asked not to 1
False statements or representation Indicated committed crime not paying 1
Improper contact or sharing of info Talked to a third party about my debt 1
Communication tactics Frequent or repeated calls 1

Where do complaints against Filings and Claims Inc. come from?

The states where consumers have filed the most CFPB complaints against Filings and Claims Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Filings and Claims Inc.

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Filings and Claims Inc.?

The most common issue consumers report about Filings and Claims Inc. is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 22 complaints filed with the CFPB.

Are complaints against Filings and Claims Inc. increasing or decreasing?

Complaints against Filings and Claims Inc. have been stable. The company received 0 complaints in the last 12 months.

What is Filings and Claims Inc.'s reputation grade?

Filings and Claims Inc. has a reputation grade of B (score: 66.8/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does Filings and Claims Inc. respond to consumer complaints?

Filings and Claims Inc. has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Filings and Claims Inc. operate?

Filings and Claims Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from California (3 complaints).

What can I do if Filings and Claims Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Filings and Claims Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial