Total CFPB complaints
139
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 139 complaints
Fidelity Properties Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Fidelity Properties Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
62 complaints
- Written notification about debt
Written notification about debt
31 complaints
- False statements or representation 12
False statements or representation
12 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- Cont'd attempts collect debt not owed 6
Cont'd attempts collect debt not owed
6 complaints
- Communication tactics 5
Communication tactics
5 complaints
D
Grade D · 58.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Fidelity Properties Inc.?
Fidelity Properties Inc. has accumulated 139 total CFPB complaints across 13 states, with 24 filed in the most recent 12 months against 115 historical complaints before that window. The trailing-12-month volume represents 17.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Ohio with 103 and West Virginia with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.6/100 places Fidelity Properties Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
24
17.3% of total history
Rising ↑
States active
13
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
D
58.6/100 composite
Response-quality profile
How Fidelity Properties Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 44.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Fidelity Properties Inc. compare to its peers?
Fidelity Properties In… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-06 2026-03
Top Consumer Issues
Attempts to collect debt not owed62 (%)
Written notification about debt31 (%)
False statements or representation12 (%)
Took or threatened to take negative or legal action7 (%)
Communication tactics5 (%)
Cont'd attempts collect debt not owed6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 33 |
| Written notification about debt | Didn't receive enough information to verify debt | 24 |
| Attempts to collect debt not owed | Debt was result of identity theft | 18 |
| False statements or representation | Attempted to collect wrong amount | 12 |
| Attempts to collect debt not owed | Debt was paid | 11 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Communication tactics | Frequent or repeated calls | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
Where do complaints against Fidelity Properties Inc. come from?
The states where consumers have filed the most CFPB complaints against Fidelity Properties Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Fidelity Properties Inc.
Across 13 states with at least one filing
- Ohio
Ohio
103 complaints
- West Virginia 8
West Virginia
8 complaints
- Georgia 6
Georgia
6 complaints
- Pennsylvania 5
Pennsylvania
5 complaints
- Florida 4
Florida
4 complaints
- Michigan 3
Michigan
3 complaints
- California 2
California
2 complaints
- South Carolina 2
South Carolina
2 complaints
Frequently Asked Questions
What is the most common complaint against Fidelity Properties Inc.? ▼
The most common issue consumers report about Fidelity Properties Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 139 complaints filed with the CFPB.
Are complaints against Fidelity Properties Inc. increasing or decreasing? ▼
Complaints against Fidelity Properties Inc. are rising. The company received 24 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Fidelity Properties Inc.'s reputation grade? ▼
Fidelity Properties Inc. has a reputation grade of D (score: 58.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Fidelity Properties Inc. respond to consumer complaints? ▼
Fidelity Properties Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does Fidelity Properties Inc. operate? ▼
Fidelity Properties Inc. has received CFPB complaints from consumers in 13 states, with the most complaints from Ohio (103 complaints).
What can I do if Fidelity Properties Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Fidelity Properties Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |