Total CFPB complaints
25
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 25 complaints
FIDELIS RECOVERY MANAGEMENT, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about FIDELIS RECOVERY MANAGEMENT, LLC
- Communication tactics
Communication tactics
13 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
C
Grade C · 63.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about FIDELIS RECOVERY MANAGEMENT, LLC?
FIDELIS RECOVERY MANAGEMENT, LLC has accumulated 25 total CFPB complaints across 16 states, with 0 filed in the most recent 12 months against 25 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by California with 3 and Florida with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.0/100 places FIDELIS RECOVERY MANAGEMENT, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
16
Distinct state filings
Timely response rate
80%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
C
63.0/100 composite
Response-quality profile
How FIDELIS RECOVERY MANAGEMENT, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 80.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 20.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does FIDELIS RECOVERY MANAGEMENT, LLC compare to its peers?
FIDELIS RECOVERY MANAG… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-01 2021-09
Top Consumer Issues
Communication tactics13 (%)
Cont'd attempts collect debt not owed4 (%)
Disclosure verification of debt2 (%)
Attempts to collect debt not owed2 (%)
Improper contact or sharing of info1 (%)
Taking/threatening an illegal action1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against FIDELIS RECOVERY MANAGEMENT, LLC come from?
The states where consumers have filed the most CFPB complaints against FIDELIS RECOVERY MANAGEMENT, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against FIDELIS RECOVERY MANAGEMENT, LLC
Across 16 states with at least one filing
- California
California
3 complaints
- Florida
Florida
3 complaints
- Texas
Texas
2 complaints
- Georgia
Georgia
2 complaints
- South Carolina
South Carolina
2 complaints
- Missouri
Missouri
2 complaints
- Pennsylvania
Pennsylvania
2 complaints
- Oklahoma 1
Oklahoma
1 complaints
Frequently Asked Questions
What is the most common complaint against FIDELIS RECOVERY MANAGEMENT, LLC? ▼
The most common issue consumers report about FIDELIS RECOVERY MANAGEMENT, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 25 complaints filed with the CFPB.
Are complaints against FIDELIS RECOVERY MANAGEMENT, LLC increasing or decreasing? ▼
Complaints against FIDELIS RECOVERY MANAGEMENT, LLC have been stable. The company received 0 complaints in the last 12 months.
What is FIDELIS RECOVERY MANAGEMENT, LLC's reputation grade? ▼
FIDELIS RECOVERY MANAGEMENT, LLC has a reputation grade of C (score: 63.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does FIDELIS RECOVERY MANAGEMENT, LLC respond to consumer complaints? ▼
FIDELIS RECOVERY MANAGEMENT, LLC has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does FIDELIS RECOVERY MANAGEMENT, LLC operate? ▼
FIDELIS RECOVERY MANAGEMENT, LLC has received CFPB complaints from consumers in 16 states, with the most complaints from California (3 complaints).
What can I do if FIDELIS RECOVERY MANAGEMENT, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If FIDELIS RECOVERY MANAGEMENT, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |