Total CFPB complaints
55
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 55 complaints
Fenton & McGarvey Law Firm, P.S.C. — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Fenton & McGarvey Law Firm, P.S.C.
- Disclosure verification of debt
Disclosure verification of debt
12 complaints
- False statements or representation
False statements or representation
11 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
8 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
7 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
D
Grade D · 59.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Fenton & McGarvey Law Firm, P.S.C.?
Fenton & McGarvey Law Firm, P.S.C. has accumulated 55 total CFPB complaints across 9 states, with 0 filed in the most recent 12 months against 55 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by Tennessee with 13 and Kentucky with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.0/100 places Fenton & McGarvey Law Firm, P.S.C. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
9
Distinct state filings
Timely response rate
93%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
D
59.0/100 composite
Response-quality profile
How Fenton & McGarvey Law Firm, P.S.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 53.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Fenton & McGarvey Law Firm, P.S.C. compare to its peers?
Fenton & McGarvey Law … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-11 2018-12
Top Consumer Issues
False statements or representation11 (%)
Disclosure verification of debt12 (%)
Cont'd attempts collect debt not owed8 (%)
Taking/threatening an illegal action7 (%)
Attempts to collect debt not owed3 (%)
Improper contact or sharing of info2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 11 |
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Disclosure verification of debt | Right to dispute notice not received | 5 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Taking/threatening an illegal action | Sued where didn't live/sign for debt | 2 |
Where do complaints against Fenton & McGarvey Law Firm, P.S.C. come from?
The states where consumers have filed the most CFPB complaints against Fenton & McGarvey Law Firm, P.S.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Fenton & McGarvey Law Firm, P.S.C.
Across 9 states with at least one filing
- Tennessee
Tennessee
13 complaints
- Kentucky
Kentucky
10 complaints
- Colorado
Colorado
10 complaints
- New Jersey
New Jersey
7 complaints
- Indiana
Indiana
7 complaints
- Pennsylvania 4
Pennsylvania
4 complaints
- Ohio 2
Ohio
2 complaints
- Montana 1
Montana
1 complaints
Frequently Asked Questions
What is the most common complaint against Fenton & McGarvey Law Firm, P.S.C.? ▼
The most common issue consumers report about Fenton & McGarvey Law Firm, P.S.C. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 55 complaints filed with the CFPB.
Are complaints against Fenton & McGarvey Law Firm, P.S.C. increasing or decreasing? ▼
Complaints against Fenton & McGarvey Law Firm, P.S.C. have been stable. The company received 0 complaints in the last 12 months.
What is Fenton & McGarvey Law Firm, P.S.C.'s reputation grade? ▼
Fenton & McGarvey Law Firm, P.S.C. has a reputation grade of D (score: 59.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Fenton & McGarvey Law Firm, P.S.C. respond to consumer complaints? ▼
Fenton & McGarvey Law Firm, P.S.C. has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does Fenton & McGarvey Law Firm, P.S.C. operate? ▼
Fenton & McGarvey Law Firm, P.S.C. has received CFPB complaints from consumers in 9 states, with the most complaints from Tennessee (13 complaints).
What can I do if Fenton & McGarvey Law Firm, P.S.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Fenton & McGarvey Law Firm, P.S.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |