Total CFPB complaints
121
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 121 complaints
Fein, Such, Kahn & Shepard, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Fein, Such, Kahn & Shepard, P.C.
- Attempts to collect debt not owed
Attempts to collect debt not owed
30 complaints
- Written notification about debt
Written notification about debt
15 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
13 complaints
- Cont'd attempts collect debt not owed 11
Cont'd attempts collect debt not owed
11 complaints
- Disclosure verification of debt 11
Disclosure verification of debt
11 complaints
- False statements or representation 11
False statements or representation
11 complaints
D
Grade D · 56.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Fein, Such, Kahn & Shepard, P.C.?
Fein, Such, Kahn & Shepard, P.C. has accumulated 121 total CFPB complaints across 11 states, with 16 filed in the most recent 12 months against 105 historical complaints before that window. The trailing-12-month volume represents 13.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by New Jersey with 92 and New York with 15, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.4/100 places Fein, Such, Kahn & Shepard, P.C. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
16
13.2% of total history
Rising ↑
States active
11
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
D
56.4/100 composite
Response-quality profile
How Fein, Such, Kahn & Shepard, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 65.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Fein, Such, Kahn & Shepard, P.C. compare to its peers?
Fein, Such, Kahn & She… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-11 2026-02
Top Consumer Issues
Attempts to collect debt not owed30 (%)
Cont'd attempts collect debt not owed11 (%)
Written notification about debt15 (%)
Disclosure verification of debt11 (%)
False statements or representation11 (%)
Took or threatened to take negative or legal action13 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 17 |
| Cont'd attempts collect debt not owed | Debt is not mine | 11 |
| Written notification about debt | Didn't receive enough information to verify debt | 11 |
| Disclosure verification of debt | Not given enough info to verify debt | 11 |
| False statements or representation | Attempted to collect wrong amount | 11 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 9 |
| Attempts to collect debt not owed | Debt was result of identity theft | 7 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
Where do complaints against Fein, Such, Kahn & Shepard, P.C. come from?
The states where consumers have filed the most CFPB complaints against Fein, Such, Kahn & Shepard, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Fein, Such, Kahn & Shepard, P.C.
Across 11 states with at least one filing
- New Jersey
New Jersey
92 complaints
- New York 15
New York
15 complaints
- Florida 2
Florida
2 complaints
- Texas 2
Texas
2 complaints
- California 2
California
2 complaints
- Northern Mariana Islands 1
Northern Mariana Islands
1 complaints
- Massachusetts 1
Massachusetts
1 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Fein, Such, Kahn & Shepard, P.C.? ▼
The most common issue consumers report about Fein, Such, Kahn & Shepard, P.C. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 121 complaints filed with the CFPB.
Are complaints against Fein, Such, Kahn & Shepard, P.C. increasing or decreasing? ▼
Complaints against Fein, Such, Kahn & Shepard, P.C. are rising. The company received 16 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Fein, Such, Kahn & Shepard, P.C.'s reputation grade? ▼
Fein, Such, Kahn & Shepard, P.C. has a reputation grade of D (score: 56.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Fein, Such, Kahn & Shepard, P.C. respond to consumer complaints? ▼
Fein, Such, Kahn & Shepard, P.C. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Fein, Such, Kahn & Shepard, P.C. operate? ▼
Fein, Such, Kahn & Shepard, P.C. has received CFPB complaints from consumers in 11 states, with the most complaints from New Jersey (92 complaints).
What can I do if Fein, Such, Kahn & Shepard, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Fein, Such, Kahn & Shepard, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |