This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 23 complaints

Federated Capital Corporation — Debt Collector Complaint Profile

CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Federated Capital Corporation

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 64.3/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Federated Capital Corporation?

Federated Capital Corporation has accumulated 23 total CFPB complaints across 14 states, with 0 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Called after sent written cease of comm", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 14 states, led by Texas with 4 and Arizona with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.3/100 places Federated Capital Corporation in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

23

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

14

Distinct state filings

Timely response rate

96%

Within CFPB SLA window

Consumer disputes

29%

After company response

Reputation grade

C

64.3/100 composite

Response-quality profile

How Federated Capital Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 95.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 57.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 25.0%

Share of US states + territories with at least one filed complaint against this collector.

How does Federated Capital Corporation compare to its peers?

How does Federated Capital Corporation compare? Versus a peer and the national average across 60+ high-volume collectors
Federated Capital Corp… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
96%
100%
91%
Consumer-dispute ratelower is better
29%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2013-07 2019-12

Top Consumer Issues

Communication tactics5 (%)
Taking/threatening an illegal action4 (%)
Improper contact or sharing of info2 (%)
Cont'd attempts collect debt not owed2 (%)
False statements or representation1 (%)

Most common issue: Communication tactics — Called after sent written cease of comm

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Called after sent written cease of comm 3
Communication tactics Frequent or repeated calls 2
Taking/threatening an illegal action Sued w/o proper notification of suit 2
Improper contact or sharing of info Contacted employer after asked not to 1
Improper contact or sharing of info Talked to a third party about my debt 1
Taking/threatening an illegal action Attempted to/Collected exempt funds 1
Taking/threatening an illegal action Seized/Attempted to seize property 1
Cont'd attempts collect debt not owed Debt resulted from identity theft 1
Cont'd attempts collect debt not owed Debt was paid 1
False statements or representation Impersonated an attorney or official 1

Where do complaints against Federated Capital Corporation come from?

The states where consumers have filed the most CFPB complaints against Federated Capital Corporation. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Federated Capital Corporation

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Federated Capital Corporation?

The most common issue consumers report about Federated Capital Corporation is "Communication tactics", specifically "Called after sent written cease of comm". This is based on 23 complaints filed with the CFPB.

Are complaints against Federated Capital Corporation increasing or decreasing?

Complaints against Federated Capital Corporation have been stable. The company received 0 complaints in the last 12 months.

What is Federated Capital Corporation's reputation grade?

Federated Capital Corporation has a reputation grade of C (score: 64.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Federated Capital Corporation respond to consumer complaints?

Federated Capital Corporation has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Federated Capital Corporation operate?

Federated Capital Corporation has received CFPB complaints from consumers in 14 states, with the most complaints from Texas (4 complaints).

What can I do if Federated Capital Corporation is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Federated Capital Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial